Terry came out and serviced my A/C more importantly, he is helping diagnose a humidity problem in my home. He spent a lot of time explaining the various issues and steps necessary to address the issue. I would highly recommend Terry as a professional and honest HVAC professional.
We have been using Terry's services for many years (25+) and they have always been reliable and easy to work with. Our systems were both at the end of their working life and we decided to replace both the heater and air conditioner. They did NOT disappoint. The work was done efficiently and well. We are again very happy with their service and recommend them for your climate control needs.
I was selling my home and had issues with the buyers inspector. He claimed we needed to replace the whole system. We called Terry's & they promptly came out to inspect. We didn't replace the system and sold the house to the same person. Terry's a/c was on-time, mindful of safety, and very courteous & clean. They fully explained every step and I never felt uncomfortable or skeptical about what he explained. Before doing any work they informed/ showed me why it needed to be done. I never had to "take their word", they actually showed me. The 12 year old system was 3 lbs low on freon. That indicated a leak but how severe it leaked wasn't known. Robert had a solution. They also added some dye to the system and came back in 3 days to check for leaks. Nothing was noticeable and the system was maintaining correct pressure. Robert also sent me a full digital report that I was able to use in my negotiation with potential buyer. Not a handwritten, faked numbers report but what seems like something that could be used in court if necessary. Thats how in-depth and official his report was. The pricing was fair and I never felt like they "fixed" something that wasn't broken. He saved me THOUSANDS of dollars. They made the process easy and most importantly I was comfortable with everything they did. I don't always get that feeling when dealing with home repair companies. Some are better than others and Terry's A/C is one of them. Honesty and integrity is hard to find but both technicians that were at my house seemed to have both in spades. I'd use them again and do recommend them to others. Thanks to Robert and his assistant
After a recent move, I discovered Terry's AC on Yelp and couldn't have done better. They responded quickly, didn't overdiagnose and require expensive replacements, and ultimately resolved the issue by finding a very small, hairline crack on a small component. I was impressed by the attention to detail, which resolved the issue for much less than alternatives, and I appreciated their sensitivity to addressing the problem with as little expense as possible. I highly recommend these guys!
We had some issues with our Heat and AC after the big freeze. Robert came out quickly, and fixed it all up for us so we could return to our offices as normal. He has always been extremely friendly and offers competitive pricing for high-quality service!
Rob has installed multiple systems for us. Always, works hard to get us the best equipment for our needs at a fair price. He is always there when he says he will be and even stays way beyond "normal" hours to insure the job is done right! Very friendly and helpful when discussing options and gives you a thorough explanation so you can make the right decision for you and your budget! Will use him again and would highly recommend him!
Terry’s was the 6th company that came out to work with our heater and I wish I would of called them first! After 5 different people coming out and not being able to fix our heater we were recommended Terry by a friend. He came out the same day I called and was able to figure out and fix the problem within 30 minutes. They are very knowledgeable, efficient and well priced. We will never use anyone else!!
I've used Terry's A/C for over 10 years. They are always very responsive and good at prioritizing the most important calls. Rob has been very honest with me over the years with a bias toward repairing equipment that can make it a couple more years. Then when replacement is required, I trust his recommendations.
Toula Smyrniotis
Terry came out and serviced my A/C more importantly, he is helping diagnose a humidity problem in my home. He spent a lot of time explaining the various issues and steps necessary to address the issue. I would highly recommend Terry as a professional and honest HVAC professional.
Robert Nelson
We have been using Terry's services for many years (25+) and they have always been reliable and easy to work with. Our systems were both at the end of their working life and we decided to replace both the heater and air conditioner. They did NOT disappoint. The work was done efficiently and well. We are again very happy with their service and recommend them for your climate control needs.
Brian Mees
Rob was very experienced and professional - strongly recommend.
Chris D
I was selling my home and had issues with the buyers inspector. He claimed we needed to replace the whole system. We called Terry's & they promptly came out to inspect. We didn't replace the system and sold the house to the same person. Terry's a/c was on-time, mindful of safety, and very courteous & clean. They fully explained every step and I never felt uncomfortable or skeptical about what he explained. Before doing any work they informed/ showed me why it needed to be done. I never had to "take their word", they actually showed me. The 12 year old system was 3 lbs low on freon. That indicated a leak but how severe it leaked wasn't known. Robert had a solution. They also added some dye to the system and came back in 3 days to check for leaks. Nothing was noticeable and the system was maintaining correct pressure. Robert also sent me a full digital report that I was able to use in my negotiation with potential buyer. Not a handwritten, faked numbers report but what seems like something that could be used in court if necessary. Thats how in-depth and official his report was. The pricing was fair and I never felt like they "fixed" something that wasn't broken. He saved me THOUSANDS of dollars. They made the process easy and most importantly I was comfortable with everything they did. I don't always get that feeling when dealing with home repair companies. Some are better than others and Terry's A/C is one of them. Honesty and integrity is hard to find but both technicians that were at my house seemed to have both in spades. I'd use them again and do recommend them to others. Thanks to Robert and his assistant
Trevor Hall
After a recent move, I discovered Terry's AC on Yelp and couldn't have done better. They responded quickly, didn't overdiagnose and require expensive replacements, and ultimately resolved the issue by finding a very small, hairline crack on a small component. I was impressed by the attention to detail, which resolved the issue for much less than alternatives, and I appreciated their sensitivity to addressing the problem with as little expense as possible. I highly recommend these guys!
Anita Kittridge
Rob & Kenny are the best! Honest, responsive and have never felt they took advantage or misled me. I recommend them to all of my neighbors.
Iron Supply
We had some issues with our Heat and AC after the big freeze. Robert came out quickly, and fixed it all up for us so we could return to our offices as normal. He has always been extremely friendly and offers competitive pricing for high-quality service!
T.Kay Garrett
Rob has installed multiple systems for us. Always, works hard to get us the best equipment for our needs at a fair price. He is always there when he says he will be and even stays way beyond "normal" hours to insure the job is done right! Very friendly and helpful when discussing options and gives you a thorough explanation so you can make the right decision for you and your budget! Will use him again and would highly recommend him!
Angela Ruske
Terry’s was the 6th company that came out to work with our heater and I wish I would of called them first! After 5 different people coming out and not being able to fix our heater we were recommended Terry by a friend. He came out the same day I called and was able to figure out and fix the problem within 30 minutes. They are very knowledgeable, efficient and well priced. We will never use anyone else!!
Bill Fraser
I've used Terry's A/C for over 10 years. They are always very responsive and good at prioritizing the most important calls. Rob has been very honest with me over the years with a bias toward repairing equipment that can make it a couple more years. Then when replacement is required, I trust his recommendations.