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On The Spot Air Conditioning & Heating Plano Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rob

Our system was original to the house and required a complete change out. Cody came to the house and was very personal and professional. He took the time to talk to me about questions that I had. The day of installation went as smooth as it could go. Everyone showed up on time, the replaced both systems in our attic and outside in less than 5 hours. Before he left Matt helped me set up the thermostats so we can control the temperature with our phone. These guys are the real deal and use Trane parts. Highly recommended.

Jared Watts

We recently hired On The Spot Air Conditioning & Heating to replace our entire heating and air system. I shopped 11 companies and couldn't believe the price differences for the exact same products. Cody showed up on time and performed a thorough analysis of my current HVAC system. He did a great job of walking me through the technical aspects of how the new Trane system would work to improve the noise and uneven airflow issues with my current system. Cody provided a super competitive price on exactly what I requested. We read all the customer reviews and made sure this was a reputable company before deciding to move forward. We were pleased with the great communication on scheduling the install. Day of install, Matt and crew showed up right on time, were polite, and respectful of covid precautions. They took care to prep so not to dirty or damage my house. The crew clearly has installs down to a science given how quick and efficient they worked together. A half day and it was done. Matt masterfully walked me through the system and tech on the new thermostats. Next day, Cody followed up to make sure everything went well and we were happy with the install. Overall, we are extremely happy with choosing On The Spot Air Conditioning & Heating and would highly recommend their services. So far, we are loving our new HVAC system and amazed at how quite it is.

Penn Liu

Great experience to replace 2 hvac units. JP was very responsive and upfront about service and price. Crew arrived on time got both units removed n installed in about 5 hours. Matt went over the work and setup the new smart thermostat. Great job overall. Definitely have my recommendation.

Nicole C

On the coldest weekend of the year we moved into our new home and desperately needed a new ac/heating system ASAP! These guys came out to quote us same day we moved in, and were back the very next day to do the full install. Only a few hours later and my house is getting nice and toasty! I’m so thankful they could come out so quickly and go it done so fast! Highly recommend! I will say it did cost a pretty penny 😅❄️ But worth it!!

Sawnya Heles

My system went out in August. After price shopping with several other companies On The Spot HVAC had the absolute best price. They showed up at 8:30am and were completely finished by noon. It was not 1 or 2 guys doing an installation but an entire crew. I can't even begin to tell you how amazing they were. I am extremely happy and grateful for everything they did. I do know about heat and air, I know that they did quality work. I highly recommend them. I've given their card out to complete strangers, family, friends, and neighbors. They have a lifetime customer in me. Fast, friendly, great customer service, and excellent pricing.

Esteban Mojica

We are extremely happy with the team from On The Spot HVAC! From the initial consult through to the end of the install, they were very professional and efficient. We had a complete AC system installed in half a day and have enjoyed it since. Thanks to JP, Cody and the team for our new system.

Francis de Dios

Cody and his team were a pleasure to work with. Cody was very receptive to questions and takes the time to listen and respond to the client’s situation. The work of his team was prompt, clean, and very professional. They went out of their way to provide the best installation. Along the way, their sharp attention to detail led them to find a couple of additional items that would further improve my system’s performance; they executed the improvements at no additional charge. I’d definitely recommend to family and friends for HVAC services.

Bill Reid

My experience with Cody Reed & On The Spot A/C was fantastic. This company stood head & shoulders above their competitors during the bidding to add a mini split A/C system for my garage gym. Cody was prompt, professional, & more competitive than every other vendor that I took bids from & it wasn't close. His crew was well trained & made the install look easy due to their obvious experience & company protocol. I was so impressed in fact, that I hired On the spot A/C to repair my ductwork for my central air unit in the house. Have confidence choosing On the Spot A/C, I give Cody my full endorsement.

Anshuman Tewari

I am extremely pleased and thoroughly satisfied with On The Spot HVAC professionalism and attention to detail while taking care of our AC and Furnace installation. Cody helped me walk through the needed repair, make informed decisions about the unit selection, pricing without any pressure or up-sells. He was very patient with my questions and concerns and addressed them in a very friendly professional manner.

My AC Unit went out during a hot summer evening during a weekend and On The Spot HVAC came for assistance right away. Cody was very professional in diagnosing the issue at hand and providing an extremely competitive quote for the installation of AC+Furnace unit.

The installation team was very professional, courteous and arrived on time. The work was conducted with utmost professionalism, the team took care of proper installation and clean up after the job was finished. After installation Cody went over carefully and patiently over the system’s operation and maintenance steps.

I would highly recommend On The Spot HVAC to anyone looking for AC Repairs and Installation for high quality work and excellent customer service.
Thanks Cody and On The Spot HVAC for your help!!

Greg Ward

I highly recommend On The Spot HVAC. Their crew came out today and installed a new Trane AC unit in my house in Plano and I couldn't be happier. They did an awesome job and were all very nice and professional. They showed up on time, crews were very professional and clean in their work. They're very detail oriented and took great care of us. We're very pleased with the results! We really appreciate Cody, Matt, and his team for their prompt response and turnaround time to install a new unit after the old system went kaput. I had a great experience and would definitely recommend On The Spot! I would definitely use their service again!

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