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4.7

100 reviews

One Hour Air Conditioning and Heating Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jarrod Johnson

They have always given us great service If you need a A/C or anything Hvac related this is the company to go to, pricing was great, technician was great as usual and explains what happened, how to troubleshoot and cost of repairs, as well as preventing future issues.

Karina Ramirez

First time using after buying a house that had the hvac already installed. John did the summer maintenance check and he was very professional and helpful. Thank you for the good service!

charity williamson

Our technician, Kyle, was great! He gave us some of the best customer service we have experienced in a long time. He kept us updated on what he was working on and took time to explain and answer questions even though we were his last call for the day and he ended up staying quite late fixing our unit. I would highly recommend One Hour to anyone looking for prompt and friendly service!

A C

One Hour scheduled us in as soon as they could. Joe was very professional and knowledgeable. He diagnosed the issue with our AC and fixed it right away. Thank you.

Kevin Chase

Knowledgeable and friendly service tech serviced the unit and gave me some great tips on how to keep it running efficiently.

betty littlefield

Kyle is always pleasant and explain all to you. If any problems. Plus my doggies really like him. Used one hour for many years. And would tell them to my friends

Stephen Curd

Kyle came out explained everything to me, he was very professional and courteous. Took care of the issue quickly. The office was very helpful from the time I called to the end of the job with updates.

Rosemary Johnson

Was great service even got me in a day early. Have been using them for the past 9 years and always satisfied

Isaiah Bradford

Called them to come out and service my ac unit. I had an apparent leak in the line because the pipe that carries the freon was freezing. When they came out the tech stated it was a bad capacitor and didn't bother checking the lines for leaks. He topped off freon of which I paid for plus the capacitor. He left and the. 1.5 days later the system froze up again and so I just simply shut it off. The next day I go to turn it on and the ac unit doesn't turn on at all. I then have them come back out and do a check up and now all of a sudden the ac blower motor is blown or bad. I then call in today to talk to the manager about my concerns and she simply asked me, "Are you a licensed technician?" And then jumps to the defensive mode and said she has another call coming in and will just refund me the capacitor and hung up on me. These guys are very unprofessional and they do not attempt any kind of customer retention or public relations. I simply needed a better assessment but they want to protect their own regardless if it was their mistake or not

sharon leader

The guys came and installed my unit 2 weeks ago and had my ac up and working in about 4 .5 hours I was a happy camper the temp was 95 in my house at that time ...had to come back and install a bigger return air vent and have the lines insulated in the attic and outside, job well done these guys are awesome ...thank you I highly recommend .

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