On time, friendly, told me my unit was old he didn’t know much about r22 units. Did not charge me but said I would get some quotes on replacement unit. My son found some young guys on FB they came out and found the only problem was the breaker. It works now. I would give a lower score, but he was a young tech. They have nice trucks and stuff. My young FB guys did not, but immediately said “I can make anything work” and did
Office was quick to get us an appointment. Kept us updated with text messages. Ethan, our technician, was punctual, polite and professional. Explained everything to us and gave us options. Very thankful!
Cool atmosphere is always top notch. Great service, great pricing, always on time. They just installed a whole new HVAC system for me and it’s amazing!
This company has very emotional workers. One of your five star employees had road rage. So funny how she gets this emotional over a piece of road that isn’t even theirs. Your driver was not traveling safely in your company vehicle. Happened on 11/28 at 1:28pm on 620 in Lakeway. If they get this emotional on the road imagine how she is on the job😐
Response to Christy: services were not rendered correct, however I believe your employees who drive your company vehicle and represent your company reflects your business’ customer service and friendlieness. Possible future customers should be aware of the hostile technicians they may encounter with this company. Thanks Christy, no further comment is required.
Always goes above and beyond to take care of our air and heating needs. Great staff, quick response and great communication. We highly recommend their services!!!!
I've used this company for many years on installations,repairs, and maintenance and would highly recommend them to be your first choice, very reputable and very dependable
Bill Townsend
On time, friendly, told me my unit was old he didn’t know much about r22 units. Did not charge me but said I would get some quotes on replacement unit. My son found some young guys on FB they came out and found the only problem was the breaker. It works now. I would give a lower score, but he was a young tech. They have nice trucks and stuff. My young FB guys did not, but immediately said “I can make anything work” and did
Amanda Soirez
Office was quick to get us an appointment. Kept us updated with text messages. Ethan, our technician, was punctual, polite and professional. Explained everything to us and gave us options. Very thankful!
Ericca Long
Cool atmosphere is always top notch. Great service, great pricing, always on time. They just installed a whole new HVAC system for me and it’s amazing!
Aldwin De Torres
Service technician was early and respectful. Very willing to share what he was doing and gave tips on future maintenance. Overall, well pleased.
N
This company has very emotional workers. One of your five star employees had road rage. So funny how she gets this emotional over a piece of road that isn’t even theirs. Your driver was not traveling safely in your company vehicle. Happened on 11/28 at 1:28pm on 620 in Lakeway. If they get this emotional on the road imagine how she is on the job😐
Response to Christy: services were not rendered correct, however I believe your employees who drive your company vehicle and represent your company reflects your business’ customer service and friendlieness. Possible future customers should be aware of the hostile technicians they may encounter with this company. Thanks Christy, no further comment is required.
Melissa Corliss
Always goes above and beyond to take care of our air and heating needs. Great staff, quick response and great communication. We highly recommend their services!!!!
Giulio Romano Brandi
First recommended that I replace the entire unit which is about $5000+.
Then quoted me $1300 to do the repair.
I ended up paying $500 with another company the next day.
Jay Goodman
Technician arrived on time and was very professional and thorough. Answered all my questions. Highly recommend Cool Atmosphere!
Jennifer Haro
Everything was wonderful. From customer service getting me scheduled same day to the technician, Thomas, whom was friendly, knowledgeable and fair!
Jason Faulkner
I've used this company for many years on installations,repairs, and maintenance and would highly recommend them to be your first choice, very reputable and very dependable