Bob's Air Conditioning, Heating & Electrical

Don't believe the good reviews you read about Bob's A/C. More than likely they're employees or relatives. We have a neighborhood website that we use for communicating the good, bad and ugly about a variety of things and company's. Here's the bad and ugly on Bob. Hey Bob, bad references travel fast and wide too......I just had another horrible experience with Bob's A/C. I have never seen a more dishonest company. They do not even honor things that they put into writing. I used them 6 years ago to install a new A/c and heater. My thermostat has gone out and my fan motor just went out. Their 10 year warranty means nothing. They made threats and would not leave my home. I even called Rheem and verified that the fan motor was under warranty and that Bob's would be reimbursed for the new part and labor. Bob's told me that they wanted $700.00 or my warranty would be voided. What a laugh as they weren't honoring it anyway. What an awful, dishonest , and disreputable company. They should die of shame. The unit is only 6 years old. Beware of them!

Semi-annual maintenance is important and so is what they can do beyond that. You ask about a vent over the dryer and an external exhaust for the dryer in the garage and they make it look like it was built with the house. You ask about air quality and talk about Ionizers and Air Scrubbers and they can install that in also!

My sister used them a month ago for a leak on their unit. They “fixed” the leak, moved the drain pan, and did a few other things and left. About three weeks later her ceiling collapsed around 3am. We look up thru the hole to see water pouring from the unit.They send the guy back out and he “fixes” the unit and says a Sheetrock guy will be here tomorrow. The sheetrock guy shows up and scheduled the work. Well the Sheetrock guy finished today. He left a total mess, got paint all over the carpet, drapes, and stair railing, and The ceiling looks horrible! She asked me to call them as she is too upset to talk to them. To be continued......

The supervisor never called. Instead the same Sheetrock guy that trashed the house called and said he was coming back. I called and spoke with Randy “the supervisor” and talked to me like he had been doing us a favor by calling the Sheetrock guy back, and if we weren’t good with that we could handle it on our own, and go from there. Totally devoid of any care or concern about the lost time at work, and the disaster they have made of the home.

I have used Bob's for over 20 years, purchased 2 air-conditioners for my home. I have NEVER been disappointed with the service I have received.
I would recommended them to anyone.

Every time I call for service they respond in a timely fashion. The prices they have charged are always very competitive. Most of all their repairs or maintenance has been the best ever.
To sum them up, using them will give you the most bang for your buck!

We use "Surman Electric" a subsidiary of Bob's Air Conditioning at our primary residence and rental property. Scheduling is always quick and easy. Roberta and Brooke are always friendly on the phone, never sound bothered and Lance and his team members are always professional and solve our electrical problems.

We have known Bob and used his company for years. They always respond promptly to our needs. Their prices are fair and their servicemen are knowledgeable and dependable. We recommend they to everyone.

Bob’s Ac and Heating were fantastic. Their staff were helpful and accommodating on the phone. Shanon, their technician, was prompt, professional, and thorough. I couldn’t have asked for a better team and result. Thanks guys!

Bob's A/C installed a XP-25 at my home several weeks ago. The unit is amazing. Maintains temp to within a half degree of temperature setpoint and humidity setting. Variable speed compressor and air handler. This is the 2nd Lennox that Leigh has installed and I could not be happier.

Bob’s AC and Heating, has been a truly trustworthy company for us. They have been very responsive to our requests and done excellent work! We highly recommend this company.