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Artie's Heating & Air Conditioning Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jennie

Service was great! Isiah and Curtis were on the ball. Found the main problem right away and did winter maintenance and checked my ductwork out also!! Professional and friendly at all times!!

Shawn ScentxyMama Mitchell

Thank you Artie and family for the great service and great complimentary cookies. Thank you also for the coffee mugs! I love how our AC feel now and it comes on so smooth!! My son had already convinced me that your company was the best lol. Thank you Artie and Company! The techs you sent out was amazing!

Jonathan Stretch

As a disclaimer, I've only had dealings with this company through home warranty claims. I can't speak to the quality of their retail experience. Based on the last year of experience, I wouldn't recommend this company for warranty service work. Although the initial installation of a new air handler was performed in August without any problems or delays, the unit has since had several problems, attributed to installation. Through the winter, Artie's was unable to effectively troubleshoot (after several visits and one no-show) the Lennox heat unit they installed, requiring a different Lennox dealer to eventually solve the problem. Fast forward to this week, where I've been told that the fire hazard pictured, caused by improper installation, would be an 85$ service fee to correct due to the manufacturer's warranty covering only parts. While true, it's a little unethical to charge a customer to fix a problem caused by company technicians. Ultimately, while the installation was generally problem free, the follow on service has been severely lacking.

ramona owens

Arties Air Conditioning and Heating installed my cooling and heating system several months ago. They did a great job! Everyone was so professional from the receptionist to the installation technician (s). I am very impressed! I would recommend them to everyone and anyone needing their services.
Every detail about the service was explained to me before and after the installation. I received a letter by mail after installation from them asking if everything was okay. That was awesome! Not very many companies do that these days.
They even sent me a gift, some cupcake cookies and two Arties coffee cups to show their appreciation for me giving them the opportunity to service my AC & Heating. The AC system is working great and I am so happy and grateful that I chose them.
Thank you so much Arties Air Conditioning and Heating you proved to me your the number one A/C and Heating Company servicing the Central Texas area. Thank you so much! Sincerely, Ms. Reid.

Kimberly Mitchell

Our heater went out just before temperatures reached the teens. Artie’s came out and fixed the problem in less than 30 minutes. This is not our first time using them and will certainly not be the last!

John Crow -Miller

I’ve used Arties for years . This was the first time that I’ve been disappointed. I still would use them again.

Judie Mattocks

This is the 2nd time I've had to call Artie's to fix a unit that's only 3 years old. It was purchased from someone else. The technicians have been wonderful!!! So friendly and helpful! They even honored the manufacturer warranty on our unit even though they didn't install it. We signed up for their twice a year check up and I highly recommend you do too! We will never use anyone else. ARTIE'S IS THE BEST!!!!

Lois Spears

The team arrived at the scheduled time to install dual system-AC & heating. They were very professional and completed the job in a timely manner. Some did the outside work and others worked on the inside and it all came together nicely. The cost was the most reasonable in this area which was a big plus. They also sent a customer appreciation gift after the installation was completed which was an additional big plus. I strongly recommend you call Artie’s if you need any HVAC service; you will not be disappointed 👍

Carl Gordon

Great service everytime. I use them for seasonal maintenance.
They put in a new AC unit in for me last year for my first floor.
Totally satisfied with their service. This time requested a quote for a possible unit for the second floor and confirm problems given by another AC company
The other AC company come out day prior and give a wrong fault. Their estimate for a replacement was much higher than Artie's.
They are a professional group that arrives on time and ensure the customer is satisfied. They are my go to team for AC maintenance or problems.

Robert C. Farrow ll

Quality of work is amzing and very professional.. Very knowledgeable with all things HVAC.. I definitely recommend for all your HVAC needs!!

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