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A Better Deal Heating & Air Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nazia Haque

Andrew is thorough and efficient. He came for a 2 am call to check our AC unit with due diligence. He explained all our options patiently, with insight that showed his knowledge of his trade. I was extremely impressed and would recommend his company for they are willing to come anytime of day or night just to help, no extra charge to the $25 service fee. He didn't even take the fee from me at 2 am! I myself am going to mail it in on my own accord bc he deserves to get paid for coming out at 2 a.m. and diagnosing the issue with such competence and care!

K Carlton

Andrew came to our home during the dangerous and historic cold weather to fix our furnace. We had called him because we had seen several other outstanding reviews about his business on Facebook over the years. He showed up at 10:00 pm to help us out and received several phone calls from other clients while he was here. He was so professional and calm and made sure we had heat before he left and came back the next day to follow up. We truly appreciated his help and will be using him for any future AC or Heating issues. His dedication to his clients has certainly won us over. We would highly recommend using A Better Deal for any of your heating or cooling issues!

Stephanie Adams

Great experience! Quick turnaround, arrived when they said they would, restored our air conditioning same day and has been working well ever since! Would use again.

Alex De Cicco

Very happy! Everyone I’ve dealt with has been courteous and professional. Andrew has personally dealt with the two, very small, issues I’ve had, both times rushing over much faster than necessary. The work they did replacing my old HVAC system was quick and much better quality than the original system that came with the house. I definitely recommend A Better Deal!

Shannon Wright

Needed a new upstairs unit for the house. Andy gave me the breakdown of 3 different units and their benefits. After selecting the unit I wanted, I scheduled a time for the install.
Two guys came to perform the install. They were very professional and worked all day on the upstairs unit as well as the outside system. The system is working great and is keeping my upstairs nice and cool. I couldn't have asked for a better experience.
Andy came by later to perform a quick inspection and to ensure everything went well with the install. I have used A Better Deal for several years and will always use them. They have always been very reliable and their work has been amazing. They truly know how to take care of our systems.

Joey D.

Called them yesterday, Andrew was out today and fixed my plumbing issue quickly. Very polite and informative. I asked a bunch of questions and never once felt rushed in his responses. There is a reason this business has so many positive ratings. Highly recommend.

Bonnie Seraphine

I’ve been using A Better Deal for over 12 years. I wouldn’t use anyone else. They have always treated me fairly, done honest business, and always available in the event of an emergency!...and believe me I have had a few! This is a great company. Have gotten to know the owner and some of the employees over the years and they really are top notch. You won’t go wrong and they won’t rip you off!

Gerry Bouffard

Spoke to them 11 times. 4 times "someone will call you" and never did return my call. Twice said "we will be out to fix your issue" (according to other techs I had a "fire hazard"; they never showed up. They breached there contract twice since as they installed my AC unit several years ago and I have a "lifetime limited warranyy". This is not "A Better Deal", my recent experience has been any but a better deal, just a bunch of headaches and waiting....based on my experience, I would not use this company. If they ever return phone calls? I moved on to another company.

Paribi Felli

Great service and helps community. I moved into a house and needed help igniting a 20 year old gas water heater. Andrew was very patient with me and worked with me until gas was lit. He was also very flexible with schedule and above all very knowledgeable. I highly recommend Andrew and the rest of team for all your heating and air issue or advice. Thank you Andrew

Shonna May

I called A Better Deal Heating & Air because the previous AC tech from another company failed to come out to fix the issue that they created the previous day. When I called A Better Deal I spoke to Angie who was very polite and professional throughout the call. She indicated that Tom would arrive around 12-2 in the morning. I told her that it was fine since no one else was picking up or was booked. Not even 30 minutes later Angie called back and said that she was able to up the time from 6:30-8:30. I told her that this was great. I was just about to book a hotel room for the night. Angie showed empathy and understood completely about the situation. Tom called me and gave me the heads up that he was on his way said that it would take him about 30 minutes. Tom was precise and arrived in 30 minutes! He greeted me said that he will check to see what's wrong with my unit and he did. The capacitor was broken and Tom was able to replace it. Tom did a fantastic job. He even checked my filters and educated me on how and when to replace the filters. He stated that within four hours the house will be blowing cold air throughout and it did! I am very thankful and pleased with the services from A Better Deal Heating & Air. They have a new customer now! I highly recommend this company!

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