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    Cool Care Heating and Air Conditioning Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Allana

    Cool Care has replaced our AC at our current home as well as our prior home and did a wonderful job both times! I 100% recommend them based on our experience with service, pricing, quality work and trustworthiness. Thanks for keeping us cool!

    Richard Jones

    Always on time and they make recommendations to save me money

    Amy Kenney

    We are really happy with Cool Care's customer service. We had to replace our very old furnace and the Cool Care team was quick, efficient, and very professional. They were also clearly knowledgeable and trustworthy. I would definitely recommend Cool Care.

    Helene M

    Cool Care is awesome! Not only do they try to accommodate you in the fastest time possible, they respond quickly to messages and call back to keep you updated. Leo serviced our A/C and he was great too! We have found our A/C Company at last!!! :-)

    Robert Rogers

    Cool Car did an excellent job changing out my outside and inside unite. They are not afraid of talking and learning what my wants and needs are. The three guys that showed up were quick and efficient; they had the work done. operating, and checked-out before lunch. Their price was better than the competition. I have been an AC owner/user in Houston for 45 years. They are the best of the best.

    Ginny Hopper

    Well trained technician, well mannered , and explained what they did! We have a 1955 home that needed some TLC. Happy to have this company as my AC go to company!!!

    Bill Traveler

    I own several single family homes that are rental property. When you have a tenant, you cannot wait days to get the AC fixed in Houston. Cool Care has been quickly handling all my HVAC work for at least a decade. They do a great job and I trust them to do the work correctly and on time. I cannot recommend them any higher.

    Phil Chaluparambil

    I had a powerful custom vent installed that needed to be vented to the outside. It required more experience than installing the standard 4" vent pipe, this one used a 10" pipe. I spent months trying to find a residential hvac guy that would be able to do it, but they either didn't have the right experience or didn't want to mess with the roof. A few of them even came and looked at the job but never called back. Nicole and Chris at cool care were very helpful and responsive. Nicole was very nice and eager to earn our business. Chris was very informative and took his time to figure out the best solution to getting the job done. He coordinated with a roofer that he brought to ensure the whole job was done right. The attention to detail and quality of the job left me totally satisfied and pleased with the experience. It's not easy to find good people like this anymore. Use these guys, you won't regret it.

    Travis Tudor

    Cool Care AC was a positive experience all around. The crew that performed an extensive amount of work at my home was pleasant to deal with, and were respectful of my home, and once they were finished, I was provided with a thorough overview of what was performed, and how to operate and maintain the new aspects of my AC. They worked very quickly to complete the work, and made a coordinated effort to clean the areas that they were working in. As far as the work that was done; they went above and beyond what was originally outlined, and didn't exceed the number that was originally provided as a not to exceed. Additionally, upon completion, for whatever reason, my new thermostat was having issues getting connected to wifi due to some security setting on my router/cell phone, so they had one of their guys that specializes in getting these issues corrected, routed to my home within an hour of the installation being completed. Again, my experience with him is that he was also very knowledgable and pleasant to deal with, and was respectful of my home. I would highly recommend using these folks, and will certainly be contacting them for any potential issues moving forward, but I'm not so sure their good work will require much more servicing.

    Tom DePaul

    My a/c suddenly stopped working. I called and within an hour Michael with cool care was at the house to repair my a/c. He was extremely courteous and very knowledgeable. He explained everything in detail. Would definitely use them again!

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