Big Texas Comfort

Great job today by Big Texas Comfort. Called last night and they had someone out this morning to unblock a line. I appreciate fast service and excellent communication about what was happening, what it would take to fix it and how much I would need to pay. Very professional.

We were referred to Big Texas Comfort by a co-worker who has used the company several times, all successfully. After having a monthly servicing contract with another Houston-area company, we decided we would ask them to quote us for a new A/C unit after having come home one day to no A/C at all. We also got a quote from Big Texas Comfort, and without saying how much we personally spent, Big Texas Comfort's quote was around $4,000 LESS. It helped that a co-worker highly recommended the company, too. Bob is the owner, and he took the time with us, answered all of our questions, and knew what he was talking about. He's been installing A/C units for close to 40 years having started with his Dad who also installed A/C units. Marie, Bob's wife, works for the company, too, and is very nice. We paid 1/2 of the total the night he delivered the A/C unit and all of the other tools and supplies for his crew to use the next day. We then paid the remaining 1/2 when the job was complete. Additionally, they installed a new air return and a new air supply in our master bedroom. That wasn't even included in the quote from the first company. They installed our A/C unit in one day. It was a long day, and it was nighttime when they were cleaning up, but it was in one day.

Before our A/C had gone out we had already scheduled an inspection of our home (two days after the A/C unit was installed) due to Hurricane Harvey. We wanted to ensure we did not have any unseen water damage. Because our house is 12 years, we decided to get a full inspection instead, not just the water damage inspection. Part of that full inspection is the A/C unit and all things related to it. Everything Big Texas Comfort installed passed inspection with flying colors.

We highly recommend Big Texas Comfort for any A/C and/or heater needs you have. When we get ready, we are also going to have them install radiant barrier in our home, too. They are not just knowledgeable and talented at what they do, but they are also really good people. It's a win-win.

David came out within 2 hours to fix a leak from our AC unit! He was fast and professional! He did a great job and the price was great too!

Wonderful experience. Very professional. Owner and repairmen were very professional, did great job and explained everything to us. Repairs and quote were exactly as stated! Will use again!

We used then again today. Had a repair that was needed and once again received amazing service and great pricing! Wonderful owners and staff 5/8/2020

I am thrilled to recognize the team members and owner, Bob as a trusted advisor, who holds the highest standards of ethics while contributing his time and talent to a broad range of professional and civic organizations. Bob has an unparalleled passion for his work where he spent 44 years serving in a wide variety of management and technical leadership roles. He has spent his career on helping everyone understand the importance of the work his industry does to protect the public health. As a consumer advocate he strives to save customers hard earned money while providing them top quality on efficiency comfort equipment. He keeps Jesus in the center of his family, company and life. Thank you for all you do and congratulations on the well deserved achievement

Came out same day, had parts on hand, David was extremely knowledgeable, immediately diagnosed the issue (bad condenser fan motor), and quickly serviced the issue. Highly recommended. They have my business for life.

I had a blocked secondary drain and water was dripping outside. Call them on Friday at 1pm and they were at my House solving the problem at 5pm. Great service from David, thank you Big Texas Comfort. 5 star service.

Our AC unit went out all of sudden last Friday night about 9pm. We had company coming over the next day and needed it fixed ASAP. We called Big Texas Comfort that night and within an hour they were working on our AC unit. They managed to fix it that night and it is blowing colder now then it has for the last year. I would recommend this company to anyone. They were life savers.

I recommend this company to anyone who needs ac replacement. I worked with this company before and they were always good to me, always presented me the best deals and always did their job irreproachably. They take care of everything for you and that really takes a burden off your shoulders.

Ana and Bob are very responsive and professional. My family always relied on her when it comes to our AC repairs and maintenance. Very honest, Christian people and are always reasonable.