Aircon Service Company

I came home to a 90 degree home and AC not working at all. I called, on a Sunday, and had a tech at my home within an hour. The problem was diagnosed (blower motor) and fixed the next day in less than a 24 hour turn around. The tech was extremely professional, efficient and knowledgeable. All in all very happy with my choice to call Aircon.

Jody and his apprentice did a professional job when they came out to balance the New Air ducts which AirCon had installed earlier. The A/C system is working more efficiently. They wore boot shields to protect our floors and carpet, Jody explained procedures and showed us the results before and after Balancing. Our A/C unit is running less and providing equal air flow in each room. A great experience in all.

I called Air Con because my thermostat would not run properly when set to Program (as opposed to Manual). The tech came out and said he could only get the thermostat to work when set to Manual and it would cost $800 for a new thermostat. I called another company and they promptly fixed the old thermostat. The tech took me into the attic to show me:
1. A badly leaning HVAC system that had been placed on top of inversely installed HVAC support stands (see pictures). The HVAC system is leaning toward the water line and I was warned the HVAC might break the water line and the HVAC system might fall over.
2. The HVAC system was only open to pulling air from one side, when it should have been open on both sides so it could pull more air.
3. The wiring had not been replaced when the new unit was installed, and official Lennox wiring practices were not followed (at a minimum the yellow and green wires were reversed).

He said a permit must not have been pulled to install the unit, because it would not have passed inspection.

We then went outside, where he showed me that the newer unit (installed about 2 years ago) was already leaking coolant.

Although no work was done today, I am very grateful that this company seems to actually value their customers and even new ones. They will tell you what's important to fix,and leave the rest up to you. My technician Jorge Was so kind and explained everything! Even told me about the service partner plan! Thank you guys for sending someone out immediately!

The technicians Lakota and Tyler were friendly, courteous, efficient, and took the time to teach me while they did the troubleshooting. Found the leak and scheduled repairs - arranged for warranty claim on original supplier, took care of everything. My call to the office was promptly answered and the repair techs were scheduled immediately.

Used them to evaluate our AC system once years ago, now I'm getting SPAM calls from them. I realize the new owner wants to maximize revenue but c'mon, man...don't we all have enough unwanted calls/emails/texts to deal with? Rely on great service to bring in/back your customers, not some random college kid trying to sell me a "tune-up".

I got my yearly HVAC maintenance this week. My technician, Kennedy was professional and thorough. He spotted a clogged line that could potentially cause me big problems. He cleared it an let me know that my system was otherwise in great shape.

( 1 week post install) While no one wants to replace their entire A/C and heating system, sometimes we just have to. I personally installed my system in 1995, when I bought my home, as I was in the HVAC world at that time. With the need to replace the system, I found the experience with AirCon to be excellent, as I started with a high bar in the first place. Their initial contact with a sales and installation tech was professional and forthright. He evaluated my current situation, performed heat load calculations, including existing insulation and U-values on my new high efficiency windows etc. Then he listened to my concerns and expectations and offered me appropriate options, without a hard sales pitch.
The install crew as right on time, worked all day installing new condenser, evap-coil, furnace, discharge plenum, return air plenum, transition and new line set. This was a full system replacement minus duct work.
Upon completion I was shocked to find the transition even contained an access panel. The crew cleaned up the attic area, and even vacuumed out the garage floor with all the fine insulation that inevitably left behind with this type of install. The crew was professional, and the overall installation was everything I expected.
Wasn’t the cheapest bid/proposal I received, but there is value in the execution and confidence they have provided, and I'm pleased with my choice. Thank you AirCon, I will be recommending you to others.

I have used Aircon Service Company since 2014. I think their techs are professional. I was hesitant about replacing my coils and condensers due to the cost, but their quote was better than the competition and the techs did a great job. I will continue to use their services in the future. Also of note: their sales professional did a great job of explaining the options.

Courtesy and knowledge. Don't try to sell something you don't need. Gives you options straight up.