Jonathan was very professional and personable. Came in to do his job and had good conversation. I have been very pleased with AIRCON as a whole as they seem to make sure that they make the customer feel at ease and comfortable and know that we are working with professionals at every level. From the phone support customer service to the technician who comes out to service our equipment. Keep up the high quality work! Thank you!
My carpet is soaked. I realize my air conditioner is leaking water. I call AirCon and they have Dai out to me that afternoon. He quickly found my problem (a clogged suction pump line). Fixed it beautifully and didn’t charge a fortune, even though it was an emergency call out. I have loved this company for years and will continue to use and recommend them for years to come!!
I've been with Aircon for a few years and have a service contract with them. They replaced both of the aging A/C units in my home and did a fantastic job on both. They are big on customer service and doing the job right. All the folks who work for them are top notch people- all polite, uniformed, and professional. My most recent experience was exceptional with Michael doing a spring checkup on my systems. He was extremely thorough and it is clear he is all about doing things right and not cutting corners. This is what keeps me with Aircon. I'm confident they will be there when I need them, and will go out of their way to ensure they keep me a happy customer. They are the gold standard in the residential A/C business.
We found AirCon on Angie's List as the highest rated AC folks in town. We've used them a couple of times for service, and now for a major install. They are easy to deal with, explain the issues in an easily understood manner, perform good work, and most of all are HONEST. Sad, but a trait not often found these days. I would highly recommend.
I've been using AirCon for several years and have been very happy with the services they have provided. Ricky is an ultimate professional. He respected our home as he worked and answered any questions I had. The company as a whole is extremely professional and knowledgeable about the services they perform.
Dai and Jeremy from AirCon did an excellent job servicing the secondary drain line for our system. It had just dripped into the eaves, but they found a way to realign everything and clip it securely to the outside. By making what we had already work effectively, they saved us a lot of money by not having to run an entirely new drain line. Instances like this, doing what's best for the customer instead of what is the most expensive option, are why we have been loyal AirCon customers for five years.
We have used AirCon for previous A/C work and they have always been fast, courteous and do great work. When our evaporator needed replacement, they went the extra mile and installed a switch in our overflow pan to prevent it from overflowing onto the ceiling. i didn't even realize it until the next time I went in the attic.
This time AirCon came to the rescue when our furnace went out. The blower motor was making a lot of noise and I called AirCon. The technician came out and found that the vibrations had caused a gas leak in our attic! He quickly stopped the leak and diagnosed the problem. He then explained my options and gave me a written estimate for fixing the problem. I could either replacing the blower or replacing the entire furnace (both included fixing the gas leak). The furnace was 19 years old and was at the end of its life. I spoke to the tech about my options and he didn't pressure me, but recommended replacing the whole unit. I typically don't do the morst expensive option, but in this case, I decided to go ahead and do the whole furnace, since it was so old and the entire new unit would have a warranty.
A few hours after he left the blower stopped running and we now had no A/C! I called back and they brought out a portable unit to keep us cool until they could replace the furnace.
They did a great job and I am amazed at how quiet the new Rudd unit is! AirCon even had to do more work than anticipated due to my attic configuration, but honored the original estimate. They were very professional and a real life saver! Thanks AirCon!
We have used AirCon for the past two years. Their service has always been impeccable and their engineers extremely polite, helpful and always on time. I have no hesitation in recommending AirCon to any household. As always Jonathan, the service specialist was able to assist me.
AirCon is very professional. The technician went out of his way to get the part I needed to fix my furnace on the same day as my service visit. I appreciated that so much. I plan on doing service with them for all my future HVAC needs.
Excellent service. Kim in the dispatch office gave me a call the day before my appointment to confirm and called as promised 30 minutes before the tech was set to arrive at my house.
The technician, Will, was very helpful, knowledgeable, courteous, and professional. No complaints at all for this company.
TJ Sparks
Jonathan was very professional and personable. Came in to do his job and had good conversation. I have been very pleased with AIRCON as a whole as they seem to make sure that they make the customer feel at ease and comfortable and know that we are working with professionals at every level. From the phone support customer service to the technician who comes out to service our equipment.
Keep up the high quality work!
Thank you!
Tammy Howlett
My carpet is soaked. I realize my air conditioner is leaking water. I call AirCon and they have Dai out to me that afternoon. He quickly found my problem (a clogged suction pump line). Fixed it beautifully and didn’t charge a fortune, even though it was an emergency call out. I have loved this company for years and will continue to use and recommend them for years to come!!
Daryl Schuck
I've been with Aircon for a few years and have a service contract with them. They replaced both of the aging A/C units in my home and did a fantastic job on both. They are big on customer service and doing the job right. All the folks who work for them are top notch people- all polite, uniformed, and professional. My most recent experience was exceptional with Michael doing a spring checkup on my systems. He was extremely thorough and it is clear he is all about doing things right and not cutting corners. This is what keeps me with Aircon. I'm confident they will be there when I need them, and will go out of their way to ensure they keep me a happy customer. They are the gold standard in the residential A/C business.
Rodney Hutcherson
We found AirCon on Angie's List as the highest rated AC folks in town. We've used them a couple of times for service, and now for a major install. They are easy to deal with, explain the issues in an easily understood manner, perform good work, and most of all are HONEST. Sad, but a trait not often found these days. I would highly recommend.
Jolene Engel
I've been using AirCon for several years and have been very happy with the services they have provided. Ricky is an ultimate professional. He respected our home as he worked and answered any questions I had. The company as a whole is extremely professional and knowledgeable about the services they perform.
A. Kehr
Dai and Jeremy from AirCon did an excellent job servicing the secondary drain line for our system. It had just dripped into the eaves, but they found a way to realign everything and clip it securely to the outside. By making what we had already work effectively, they saved us a lot of money by not having to run an entirely new drain line. Instances like this, doing what's best for the customer instead of what is the most expensive option, are why we have been loyal AirCon customers for five years.
Jeff Somers
We have used AirCon for previous A/C work and they have always been fast, courteous and do great work. When our evaporator needed replacement, they went the extra mile and installed a switch in our overflow pan to prevent it from overflowing onto the ceiling. i didn't even realize it until the next time I went in the attic.
This time AirCon came to the rescue when our furnace went out. The blower motor was making a lot of noise and I called AirCon. The technician came out and found that the vibrations had caused a gas leak in our attic! He quickly stopped the leak and diagnosed the problem. He then explained my options and gave me a written estimate for fixing the problem. I could either replacing the blower or replacing the entire furnace (both included fixing the gas leak). The furnace was 19 years old and was at the end of its life. I spoke to the tech about my options and he didn't pressure me, but recommended replacing the whole unit. I typically don't do the morst expensive option, but in this case, I decided to go ahead and do the whole furnace, since it was so old and the entire new unit would have a warranty.
A few hours after he left the blower stopped running and we now had no A/C! I called back and they brought out a portable unit to keep us cool until they could replace the furnace.
They did a great job and I am amazed at how quiet the new Rudd unit is! AirCon even had to do more work than anticipated due to my attic configuration, but honored the original estimate. They were very professional and a real life saver! Thanks AirCon!
Jane Seaman
We have used AirCon for the past two years. Their service has always been impeccable and their engineers extremely polite, helpful and always on time. I have no hesitation in recommending AirCon to any household. As always Jonathan, the service specialist was able to assist me.
Excellent company. Excellent Service.
melissa rios
AirCon is very professional. The technician went out of his way to get the part I needed to fix my furnace on the same day as my service visit. I appreciated that so much. I plan on doing service with them for all my future HVAC needs.
Matt dooley
Excellent service. Kim in the dispatch office gave me a call the day before my appointment to confirm and called as promised 30 minutes before the tech was set to arrive at my house.
The technician, Will, was very helpful, knowledgeable, courteous, and professional. No complaints at all for this company.