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Aircon Service Company Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kris FlanaganBollman

These people are the most knowledgeable, warm, friendly and considerate! After calling other companies, this is the ONLY business that could tell me WHEN a part could come in and was UPFRONT about the COST of everything. When I called other places and asked when they could get the part the reply would be “I don’t know.” When I asked other places what it would cost the response was “I don’t know.” Nothing was a mystery with Air Con. They could tell me that the worst case scenario would be that it may take 24 hours for them to get a part. They provided a quote of the exact cost! Air Con is completely transparent! They tell you when someone is on the way. Everyone that answers the phone is knowledgeable and helpful. The serviceman was tops! They are the BEST!!! They really care!

Jack Wishlinski

Steven showed up on time. Did a great job. Found some things in the hvac system that needed adjusted, showed and explained everything as he was going. So far, I’m very satisfied..

William Shryock

AirCon has been wonderful to work with. After the first time, I signed up for a service plan, and have not regretted it since. This last visit was one of the several yearly checks of my A/C system ... and their technician Arthur was absolutely the best!! He was quick, efficient, professional and willing to explain. He also made sure I didn't have any questions that hadn't been answered ...

I really recommend AirCon - [can you tell?]

Bill

KML

Recently had a tune-up done on my two 16 year old units by AirCon for the first time and must say I received excellent service by Walter. He was very thorough in doing the work and diagnosing issues with one unit cooling. I felt he was very honest in explaining issues and provided me a detailed estimate for replacing one unit in the future. I appreciated that unlike other contractors that have serviced my AC he did not try to sell me a new unit after only 5 minutes on the job. All in all I am very satisfied with the work done for the price and will really consider going with AirCon for future installation. Highly recommend you give them a try for any AC problems.

Deborah Pontiff

AirCon replaced my A/C and my furnace. Their bid was competitive with all the other bids I received. They arrived on time and were very professional. They completed the work in one day, and they cleaned up everything very well. I have used them for a few years for maintenance. They are always quick to respond and I never feel like they are out to repair something just to make money. Their workers have always been on time, friendly, and professional.

Todd Weidman

We were due for our annual furnace checkup. Although they were on my list to call, Aircon called to schedule it and sent David over the same day. Each time they have sent someone, I thought we must have their top person; the next time gets better. David is extremely knowledgeable and professional. After a few minutes, he instills confidence in you and invests time to explain your system and any updates he would recommend. Thank you!

Vincent Berend

We have used AIRCON in maintaining our older A/C and Heating system for years. When the A/C unit gave out after 28 yrs of service, our AIRCON Technician Steven presented us with options for new equipment with pricing. After we made our selection, Steven described the removal and replacement process and scheduled the work. Steven answered our questions and arrange for a portable A/C unit for our use until the new installation was completed.
The AIRCON Installation Team, lead by Kevin arrived as schedule and work efficiently until the job was completed. The Installation Team was considerate and careful while working in our home. They left no mess. Kevin and other members to the Team answered all our questions and were considerate of our concerns. The whole process went as Steven and Kevin described it.
The AIRCON Team did a wonderful job.

Jerry Key

Based on many good reviews I elected to go with a competitive quote from Aircon on dual Lennox units of single speed 3 ton (upstairs) and 4 ton (downstairs) blower and coil capacity with slightly lower condenser capacity per their recommendations. The downstairs unit has worked great from day one. The upstairs unit turned out to be 1/2 ton undersized after tuning the system blower speed and 410A refrigerant settings and not being able to keep up with a 75F setpoint during HIGH demand July days in Seabrook. What the reader of this piece should take away is that the managers and service team choose to address the problem professionally and in a way that was courteous to our family. There was a sense of urgency to address our concerns and what I am the most impressed with is when the decision came to replace the outside condenser unit with a 1/2 ton higher capacity, they did not hesitate to honor the warranty. Folks, things happen and businesses that are drive by greed and go would have fought until the warranty expired after a year term. Aircon proved they are not that type of company. They worked with us and solved the problem to our satisfaction. Casey the service manager and top technician should run for public office. He tells the truth and resolves problems. He did for us. Thank you Aircon for being a good company to do business with.

Brad Reynolds

They were incredibly prompt with their service, having a technician arrive 30 minutes after placing a phone call. The technician, Ryan, was able to quickly diagnose the problem on our condenser unit and replaced the parts that had failed. In all, the service call was resolved in about an hour. I was very pleased with the results and, although a service plan option was introduced to us when we were presented our invoice, it wasn't pushed too hard on us, which I appreciate. I would recommend their service, especially considering I selected them because of their high rating on Google.

Nancy Gwinn

Upgraded to exceptional service!
I wish they had more than five stars for AirCon Service Company right across the street from Molly's. They have a rigorous training program for technicians. AirCon replaced my duct work last year. Very professional. Their customer service is outstanding!
I have to upgrade my rating for AirCon Service Company. This house is 51 years old and there was one grill that always dripped. In 18 years numerous A/C companies have told me I needed a new A/C system to correct it. AirCon worked their butts off until they fixed it. They had to replace a register and the grill. It was so old it had never been insulated. Now it's fixed ... so I can sell it.

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