Aircon Service Company

Our technician Kennedy was knowledgeable, efficient, and answered all my questions.

This company hires really great people. They are honest and try to do best by their customers. I feel like they have saved us! Thank you!

I just bought an existing home. The upstairs has been hot the last couple of weeks, so i called an HVAC contractor recommended by a family member (not AirCon). The first (unnamed HVAC contractor) said I need to replace the outside condenser unit. I thought I was in for a $4-5k bill.

Calling AirCon was my second opinion, based on a recommendation from a trusted friend, for a second opinion to solve my problem with the upstairs A/C.

Scheduling them was a breeze. The AirCon Tech arrived on-time, came in and asked questions to see what my problem was. He then began a thorough troubleshooting process checking both the inside (attic) and outside units. He checked voltages, amperage, temperatures, static pressure, etc. Very thorough with many trips inside/outside and upstairs to the attic!

The problem ended up being closed registers in several rooms. Apparently the previous homeowner closed them to paint them and never reopened them. He also recommended adding a couple of lbs. of freon to get the pressures from the bottom of the normal range to the middle to ensure everything was squared away.

This two-pronged approach fixed the problem (hot upstairs). The Tech even helped me get the Nest thermostats configured on my wi-fi network and app on my phone! Service is a virtue these days! When you find it, you tell others so it can be supported and sustained. I'm now a new, and intend to be, a long-term customer of Air-Con!

Kevin and Jimmy came out and replaced my old AC system with a new one. Took about 7-hours to do a very good professional job.

I've used aircon several times for maintenance and just had a new HVAC replacement. They've always been very professional and have solid work.

My replacement was done in the attic of a two story townhouse in 105 degree temperature. These guys worked their butts off and never a complaint. Always yes sir when I asked a question. That's pretty amazing.

Update: well I may of spoke too soon. It turns out the installers did not hook up the baffle that directs air to the upstairs and down stairs. Aircon did come out and fix it the next day but it wasn't even hooked up. Which means the installers didn't even check their work. The big one was that they didn't tighten a gas line all the way and there was gas leaking for 24 hrs next to my 6 year olds room.

Also today the City of Houston inspected the work and failed it. There were electrical wires run across air ducts and gas lines and the inspector said it's a fire hazard. I'm in real estate and have bought a lot of HVACs over the years. This has turned out to be the worst install. I expect more for a $18k install!

AirCon installed a whole new AC & heating system for me in 2019, and everything was as painless and pleasant as can be! They even brought me a strong portable AC to keep me cool until the install was complete. My AC had a hiccup a few weeks ago, but AirCon took care of it immediately, warranteed out the part, and fixed it right up at no cost. Service Manager Jody was awesome, expeditious, and took great care of everything. Kathleen, Jason, Steven, the install team and everyone else there are wonderful and have treated me like family. This is one of the friendliest, most responsive, most professional companies I've experienced in my 30+ years living in the clear lake area, and very reasonably priced as well. Thanks for taking good care of me and my family! - Brett

Prompt response - called late PM and they got to us the next business day. Implemented a temp fix while waiting on parts. Tech was professional, efficient, and knowledgeable. Will definitely use this company again!

We hired AirCon to totally replace both of our air conditioners, heaters, thermostats, and all ductwork. These units are some of the latest most-efficient air conditioners available, and because of that, have many settings that need to be set just right. We have had several problems in unit performance these first few months, but AirCon representatives have stuck with us and have continued to come to our house to make hardware changes and optimizing settings, until very good performance from our units. Jody and Wade particularly have been excellent, in every aspect of what they have done. AirCon truly stands by their customers, and I would highly recommend them.

I called them on a Thursday morning when my office AC went out and told them it was an urgent situation. They were able to get there that afternoon, and Steven was very knowledgeable and friendly. He got right to work and had the problem fixed quickly. Saved the week. Good pricing, too.

Bad install. Very poor service. On going problems since the install (see pics - ask any A/C guy and they'll tell you this is wrong - but would you know it if you saw it - I didn't). They talked me down by telling me they were a Christian company. I regret being nice - they took advantage of me.

Service Manager Mr. Mapp will not return my call. He will only provide service through e-mail? Here's what he wrote to me: Due to my being in an out of the office all day, I prefer to resolve these types of issues via email, so I will not be calling you to discuss this as having a paper trail is often best for ensuring clear communication.

Funny, the sales people were all too happy to call me and come to my house. Now that I ask them to look at their work, they can only deal with me by email.

They will install your a/c wrong. When you find out a few years later they will deny it.