Aircon Service Company

In short.........OUTSTANDING! I requested service after 5PM on Friday and Arthur responded in short order. He did an outstanding job in getting our A/C working again. I was impressed with his competence and analytical ability to resolve the issue. It was fairly priced. He gained my trust. He and AirCon are my new A/C company. If you are having A/C problems, do yourself a favor and call them.
Jerry Dale

Experience was excellent as always.
4 stars due to the six-month delay in the company following up for an annual system health check.

I've been a customer of AirCon for several years. They recently replaced an evaporator coil for me. After the installers left one of the tubing connections started leaking and the system stopped cooling again. Aircon sent a repair tech to fix the connection and all is good now. I appreciate the way they way they followed up.

We use AirCon for our regular seasonal checkups. David as our Service Pro today and he was very polite, timely and helpful. He checked our two units and was done within about an hour. We had recently installed a Nest thermostat and had a question about it's frequent cycling off and on and while David checked a couple of settings, he indicated that he would get back to me by email after checking with others at AirCon for their experiences with Nest. As it turned out, he came back to the door after just a few minutes with a possible answer to the issue. David was excellent all the way around and I highly suggest AirCon as an HVAC service company.

I had submitted a service request to AirCon and they quickly responded and sent Jody. Jody was very professional and informed me of the issue with my ac unit and fixed the problem. In the final analysis, AirCon agreed to waive the customary service charge since I had a recent repair done by them. I thought their action was very admirable and a good way to keep me as a customer. I would highly recommend AirCon based on the excellent service I received.

My air conditioner was draining quite a bit of water out of the outside drain. This was my first experience with AirCon and I am extremely impressed with the company and the staff. I spoke to Kim on the phone and she scheduled Patrick to come out that afternoon. Patrick arrived on time and was very professional and courteous. He spent a lot of time checking my air conditioning system and diagnosing the problem. Patrick was very patient, answered all my questions and made sure I was satisfied with the work before he left. I will request Patrick whenever I need service in the future because he is AWESOME! I highly recommend this company and especially Patrick!

Our experience with AirCon began last week when Technician Logan showed up to service our AC. He was extremely professional and respectful. I casually asked him whether AirCon would provide me a free estimate for a new system (two units). He immediately called and a comfort advisor showed up about an hour later at our house. The comfort advisor, Jim, also was very professional, respectful, and courteous. But, beyond that, he spent over 5 hours in the attic and talking to me to explain to me what needs to be done and what my options were. After that, he gave me detailed and precise quotes for three different systems. I felt so much trust towards Jim and AirCon that I didn't even try to get quotes from other places. All I did was research the three different Lennox systems that Jim gave me quotes for. Furthermore, I asked Jim if I could get a discount if I chose to get two new units (not just one) installed. Within a day, Jim got me a new quote with a very good discount. By the end of the day, we decided to go with AirCon. Jim showed up again so that we sign the agreement to do the installation. While here, he called and scheduled a time for the installation. About four days latter the installation began. For the two units and duct work, the installation took 3 full days. In each of these full days, both technical doing the work, Hector and Thomas, were very professional and courteous, just like Logan and Jim. They were very respectful and quiet while doing all the work. Any time I had a question, Hector explained things to me (I was curious about things). When they were done, it took a few minutes to get all the paperwork signed, to get all the info materials, and to pay the bill. All in all, an outstanding experience and I highly recommend AirCon (I worked with two other companies before and I wouldn't recommend either; I won't list their names here). Thank you AirCon for this wonderful experience.

This Service was for a general AC check up. The scheduler for AirCon called the day before for a reminder and the office called also on the day of the service. The technician was very punctual. He explained exactly what he was going to do and what areas he was going to cover. I asked him a lot of questions to learn about the proper AC maintenance and he explained all of it very professionally. He Showed me the results of all the tests he performed and discussed steps to correct them. Quite pleased with the service. Will use them again.

Wayne did an excellent job servicing our 3 AC units. He went above and beyond to make sure everything was taken care of so that we would not be inconvenienced with multiple call outs or potential issues in the future. I genuinely appreciated his honesty and friendly manner. This was the best customer service I've experienced in years.

Dai with AirCon took his time and performed a thorough inspection including both outdoor and indoor equipment. He noted a small problem and took care of it immediately. He also noted a couple of maintenance concerns that can be addressed over time, and made suggestions for improvements within the existing system. Very impressed, and will not hesitate to use again.