Aircon Service Company

Update: SEE BELOW AIRCON RESPONSE TYPICAL RESPONSE FROM SETH WHO DIDNT EVEN CARE ENOUGH TO CALL A 12 YEAR CUSTOMER JUST AN EMAIL PLACING BLAME ON THE PLUMBING. HAD HIS TECH ENTERED MY ATTIC WHEN I PAID THEM TO COME CHECK MY UNIT THEY WOULD HAVE FOUND THE OVERFLOW. HIS EMPLOYEE TOLD ME THEY SHOULD HAVE TOLD ME ON PRIOR SERVICE CALLS TO CHANGE THE CONNECTION, THIS WAS HIS OWN EMPLOYEE THAT TOLD ME THAT. GET YOUR STORY STRAIGHT SETH AT AIRCON.

I WAS TOLD BY MY PLUMBER IT WAS NOT A PLUMBING ISSUE. IT WAS A BACKED UP CONDENSATION LINE. PEOPLE ON NEXTDOOR ARE ALSO SAYING THEY HAVE HAD SIMILAR ISSUES LIKE THIS WITH AIRCON. DO NOT USE AIRCON, DO NOT TRUST THEM. LOOK AT AIRCONS RESPONSE TO ANOTHER BAD REVIEW, THEY DO NOT CARE.

I have used AirCon for 12 years! I contract them to keep my AC in good condition and for them to check my system twice a year.

Recently I knew something was wrong with my AC system, I called them, they came out. Something was beeping which they still claim is my return vent. They blew out my lines, said everything was fine nothing was wrong.

I called them out again about a month later, still with the same beeping and the tech did not even enter my attic!!!!

So here is the deal that night I hear a drip drip drip. My condensation line was backed up and I had water inside my walls!!!! The condensation pipe in my attic was overflowing and did this when the AC was on. Their tech did not find it!!!

Then their manager Jody comes out and says yes when we see that line we recommend customers get that fixed. I said your team had been coming here for 5 years (this house I have lived in for 5 years) and no one has ever told me that I needed to fix that!

Needless to say I have a 4 x5 ft hole in my wall because they did not completely check my AC unit!!!! I simply asked for repair costs to my sheetrock. I am not looking to get rich but when I call you out here twice reporting an issue they should have caught it!

My plumber found the issue in 2 minutes, said it is clearly obvious that there was overflow.

They blew out my lines, sent the clog further down the line, this basically caused my back up and a disaster in my home.

DO NOT USE THIS COMPANY AND IF YOU DO FIND A NEW AC CONTRACTOR.

I had AirCon come out after getting a recommendation on replacing an evaporator from another company. I was impressed with the friendly and informative salesman as well as the price. I had them replace one of my units and the installation techs were friendly, courteous, and careful, always wearing shoe protectors in the house. I will use them again in the future.

Great honest service. Wanted to replace aged furnace due to an inspection last year by a different company and found a good deal from AirCon for installation of 3 tone furnace for less than the quote of the other service. Inspection technician pointed out it needed a 4 tone (that previous service did not indicate). Additional cost was carefully explained with reasonable prices. Office staff kept me informed of permit process that turned out was not necessary in my location and sent an e-mail with profiles of installers who were on their way. Installers came with everything they needed to complete the job in less time than predicted, with everything cleaned up and working great.

I've been an AirCon customer for several years now and have been pleased with their work. On my last appointment for annual furnace maintenance, Ricky B was courteous and professional. When I complained about issues with my appointment time, he was extremely apologetic even though it was not his fault. It is employees like him that keep people coming back!

Two days after Aircon installed my new AC system, I feel cool and happy. The system is working great and the installers seem to have done a very good job in installing a coil and outside condenser. Overall I was very pleased with the work, and respect that both of the installers showed. I did, however, have one issue that occurred: After the work was complete, insulation from the roof space was falling out of the vents for at least 4 days. I will discuss it with them when they follow-up with me; nonetheless, I would definitely refer Aircon to my family and friends.

Anthony from Aircon came and serviced our A/C and heating system as part of a normal maintenance check. He was very knowledgeable, professional and courteous. He showed up on time and did a thorough inspection. I’ll definitely ask for him next time.

My wife and I scheduled to have Air Con begin a whole home replacement including duct, evaporator, furnace, compressor and condenser. They arrived on time, completed their work in a timely fashion, cleaned up after themselves, did a professional job and most importantly, did it safely. I would recommend Air Con to anyone and everyone based on the level of service and professionalism displayed by every member of their team I interacted with.

Jae had a two day install, summertime in Texas with temperatures reaching 132° in our attic. He and his crew were polite, punctual, driven, very knowledgeable and informative. I would absolutely recommend this company and specifically Jae to anyone. They even brought us two portable ac units/humidifiers to get through the weekend before install (which were a life savor).

Wayne was extremely patient, courteous, and effective in finding our air conditioner problem and explaining how to fix the issue. He was clean coming inside the house and very diligent on showing me our problem. It was not a simple fix so he gave me options and let me think on it. I am extremely pleased with his professionalism and help. We will give AirCon more business as long as they continue outstanding customer service like I believe Wayne gave us on Feb. 8th. Keep up the great service!! Thanks Wayne.

OMG! They just came out to fix my AC. Let me tell you something, they are amazing. They clean up after themselves, they are efficient, they know what they are doing, and they are quite quick if you ask me. I am so happy I went with my gut instinct to choose air con. They care about their customers and they are the best prices all around. They offer the same warranty as everyone else yet better service. They even have supervisors come out and double check their work then another supervisor to triple check the work. They are amazing and awesome. If you want affordable and done right AC job, Call aircon you will not regret !!