Anders Air Conditioning LLC.

Their office manager, DeAnna, was very understanding of our situation, and was able to get us scheduled the same day. Customer service people could take a lesson from her. Rondell, the service technician responded when promised and had the issue diagnosed and repaired within 30 minutes. He was very knowledgeable and explained the issue and repair clearly to us.
Prompt and courteous service, worthy of 5+ stars from the office manager to the tech. Wouldn’t hesitate calling them again and highly recommend!

Our air conditioning went out during the hottest month of the year (August) when daily high temperatures are around 100 degrees in Austin. So needless to say, we had to get our A/C fixed ASAP. Like other reviewers here, we have a contract with American Home Shield and they assigned Anders Air Conditioning as our service contractor. Initially I was a little nervous about this after reading the reviews here (which are a mixed bag), but overall, we were very pleased with the service we got. Rondel was our technician – he arrived at our home during the scheduled window of time, was professional and courteous, and was able to diagnose the problem and fix it in a very reasonable amount of time. In our case, the fan motor on our condenser unit had failed, but Rondel had a replacement motor in his van that was ready to go! Based on that experience, I cannot think of any reason why I shouldn’t give this company (and the A/C technician) a five-star review!

I was sent Anders from American Home Shield because my unit was slightly struggling in the hot part of the day. My compressor would shut down and I would restart. Called AHS and they sent Rondel from Anders. He accessed unit and said it was low on refrigerant. I could not afford and asked if I waited would it would remain the same struggle. He said yes and said he would bypass the failsafe cut off for compressor so it would not cut off. After he left it stopped cooling. I called again and they tried to blame me for not buying Freon. I said I was told it would continue performing the same way and never would have chose to have zero cooling. They eventually sent tech out. The tech put in 1 lbs of refrigerant and started unit. It started working and I went to talk to him and found him using our water hose to cool down the compressor. I asked how it’s going he said the unit is a little hot. He left and it worked for an hour or so. I spent the next day trying to keep unit from over heating and it wouldn’t cool down. In the meantime I had to install window units and have paid hundreds of dollars in electric. Called a 3rd party HVAC specialist to evaluate and was informed that due to the bypass of the failsafe (performed by Anders) the motherboard and compressor were fried! Called AHS to re-evaluate and they attempted to charge me for visit!! I refused and want Anders to own their mistake and help resolve issue.

The tech was friendly and punctual. He was persistent in identifying our issue and fixing it.

Great service, Great job communicating, quick and prices are fair!

Zach is an excellent, knowlegeable tech. Glad he was my tech today!

Anders Air was recommended to us through a connection at church so I decided to reach out to them when my AC refused to get below 77 degrees. I initially spoke to Deanna on the phone and she was very friendly and confident that they would be able to get us up and running in no time. Less than 30 minutes later Mario showed up and was able to diagnose and fix the issue in less than 20 minutes. From beginning to end everyone was extremely professional, helpful, and knowledgeable. Anders Air has a customer for life in us and I would highly recommend to anyone who is in need of HVAC service.

Very knowledgeable, honest and helpful. We will be calling anytime we have A/C issues in the future.

Routine maintenance ac inspection.
Service man was professional and prompt. Found everything to be in order.
Nothing out of the ordinary.

Our appliances are covered by AHS and Anders Air was assigned to our service order. Diana and Rondel responded to our request quickly and had us running within hours of setting the appointment. Super professional from beginning to end. We consider ourselves lucky to have AHS assign Anders Air to our AC repair order. Thank you Anders!