Called Anders A/C to check out my A/C since it didn’t feel like it was preforming as expected. He was very Professional and prompt. Did a full check on everything and made some adjustments on setting in the attic Recommend calling Anders Air Conditioning!
Received a phone call from a very nice person once my request was placed. She promptly scheduled the appointment and even was able to move me up. Ryan arrived the next day and had our capacitor fixed no prob. I very much appreciate this family-owned business.
I recently had an AC Leak issue. I called AHS as I always do and they always had excellent vendors that took care of any AC issue for me. Until recently when they assigned ANDERS AIR CONDITIONING LLC to me. These guys are the worse of the worse. They do the very minimum and still the issue is never resolved. I called AHS support to let them know that these vendors and asked for a different one, I was told that they can't and ANDERS AIR CONDITIONING LLC has to fix the issue. Well, they came three times to my house and the last time the technician didn't do a thing. The technician I had really does the minimum. Didn't diagnose everything, and told me things that don't even make sense. I'm not sure if I'll renew my contract with AHS, but one thing for sure, I never want ANDERS AIR CONDITIONING LLC in my house again! Update on this review! I had another vendor checking out my AC. They figured out the root cause, fixed it and the AC has been running for 4 months now with no more leaks or any issues. Just to second what I stated above!
Had my first service request for heater not working with First American home warranty on thursday, was contacted next day that first appt available was monday November 18, 48 hours from request with Anders. He was on time, reviewed issue, changed part in heater. He was nice, personable and answered questions. Hopefully next I don't have to as long. Not sure if it's the warranty office or Anders the only A/C company available?
Have had excellent twice with Anders Air. Ryan has been on time, both visits, and extremely reliable and knowledgable. First visit last April was to work on an a/c issue, (resolved) and today, to do a fall tune up on the a/c/ furnace systems. Signed up for year 2 with Ryan.
We had a great experience with Ryan from Anders Air several weeks ago! Ryan was professional, courteous and explained everything thoroughly. He didn’t try and up sell me on anything and communicated with me throughout the entire process. Anders Air was the third different company that we had come to our house and actually fix the problem. Other companies wanted to just come out, add refrigerant to our system, collect a couple hundred bucks and be on there way. Not Ryan, he took the time to check for leaks externally and internally and then show me actually where the leak was coming from. This a a great guy, that owns his own small business as is doing the right way with integrity and hard work! We will be using him again for any of our air conditioning needs!
10/10 recommend Anders Air. Ryan moved his schedule around to come to our home immediately. Our thermostat was blank. Not battery operated.
Long story short, my brother is here visiting for his spring break. He helped my hubby put our Christmas tree in the attic (yes I know it's March I'm already ashamed😂). He flipped the light switch and furnace switches off thinking they were both the lights...aka my brother cut the power to our furnace and thermostat.
Ryan was so gracious about our stupidity and we made a new friend! Seriously the best customer service! Local and family owned is always best!
These guys are so great! From the caring office staff that got me the help I needed very quickly to the installers that worked late in the day together the job done. Top notch!
Was connected through a home warranty company, and needed a new condenser coil. After conversation with Ryan the owner, decided to replace the 20yr system, for a more efficient system with great a warranty. They did a great job communicating throughout the process, and I felt like they cared about the final result. I would recommend this company to anyone looking for an honest opinion, and helpful advice.
Tech had no interest in addressing the issue. From the get go he was adamant nothing was wrong but it turned out to be an issue. He then claimed the ac system was missing a filter trap which was never there in first place as part of the configuration. He submitted the claim. To the home warranty saying something was missing which led them to deny my claim because they were under the impression the ac was modified which it was not. This guy didn’t like me challenging the fact that he said there was no issue and when there was and he found a way to not perform the work. Terrible service! Go with anyone but this company. Lazy all the way.
Rowan065
Called Anders A/C to check out my A/C since it didn’t feel like it was preforming as expected. He was very Professional and prompt. Did a full check on everything and made some adjustments on setting in the attic Recommend calling Anders Air Conditioning!
Michael Soileau
Received a phone call from a very nice person once my request was placed. She promptly scheduled the appointment and even was able to move me up. Ryan arrived the next day and had our capacitor fixed no prob. I very much appreciate this family-owned business.
Youssef Nabil
I recently had an AC Leak issue. I called AHS as I always do and they always had excellent vendors that took care of any AC issue for me. Until recently when they assigned ANDERS AIR CONDITIONING LLC to me. These guys are the worse of the worse. They do the very minimum and still the issue is never resolved. I called AHS support to let them know that these vendors and asked for a different one, I was told that they can't and ANDERS AIR CONDITIONING LLC has to fix the issue. Well, they came three times to my house and the last time the technician didn't do a thing. The technician I had really does the minimum. Didn't diagnose everything, and told me things that don't even make sense. I'm not sure if I'll renew my contract with AHS, but one thing for sure, I never want ANDERS AIR CONDITIONING LLC in my house again!
Update on this review!
I had another vendor checking out my AC. They figured out the root cause, fixed it and the AC has been running for 4 months now with no more leaks or any issues. Just to second what I stated above!
J De
Had my first service request for heater not working with First American home warranty on thursday, was contacted next day that first appt available was monday November 18, 48 hours from request with Anders. He was on time, reviewed issue, changed part in heater. He was nice, personable and answered questions. Hopefully next I don't have to as long. Not sure if it's the warranty office or Anders the only A/C company available?
Melanie Monroe
Have had excellent twice with Anders Air. Ryan has been on time, both visits, and extremely reliable and knowledgable. First visit last April was to work on an a/c issue, (resolved) and today, to do a fall tune up on the a/c/ furnace systems. Signed up for year 2 with Ryan.
Ken Allen
We had a great experience with Ryan from Anders Air several weeks ago! Ryan was professional, courteous and explained everything thoroughly. He didn’t try and up sell me on anything and communicated with me throughout the entire process. Anders Air was the third different company that we had come to our house and actually fix the problem. Other companies wanted to just come out, add refrigerant to our system, collect a couple hundred bucks and be on there way. Not Ryan, he took the time to check for leaks externally and internally and then show me actually where the leak was coming from. This a a great guy, that owns his own small business as is doing the right way with integrity and hard work! We will be using him again for any of our air conditioning needs!
Elise Hammock
10/10 recommend Anders Air. Ryan moved his schedule around to come to our home immediately. Our thermostat was blank. Not battery operated.
Long story short, my brother is here visiting for his spring break. He helped my hubby put our Christmas tree in the attic (yes I know it's March I'm already ashamed😂). He flipped the light switch and furnace switches off thinking they were both the lights...aka my brother cut the power to our furnace and thermostat.
Ryan was so gracious about our stupidity and we made a new friend! Seriously the best customer service! Local and family owned is always best!
Jenny Buser
These guys are so great! From the caring office staff that got me the help I needed very quickly to the installers that worked late in the day together the job done. Top notch!
Chris Robertson
Was connected through a home warranty company, and needed a new condenser coil. After conversation with Ryan the owner, decided to replace the 20yr system, for a more efficient system with great a warranty. They did a great job communicating throughout the process, and I felt like they cared about the final result. I would recommend this company to anyone looking for an honest opinion, and helpful advice.
Chris “Luke” Aguilera
Tech had no interest in addressing the issue. From the get go he was adamant nothing was wrong but it turned out to be an issue. He then claimed the ac system was missing a filter trap which was never there in first place as part of the configuration. He submitted the claim. To the home warranty saying something was missing which led them to deny my claim because they were under the impression the ac was modified which it was not. This guy didn’t like me challenging the fact that he said there was no issue and when there was and he found a way to not perform the work. Terrible service! Go with anyone but this company. Lazy all the way.