Air Patrol Air Conditioning & Heating

Shawn’s team members are always professional. Beto and Josiah came today to do regular maintenance. They worked quickly and reported to me what they did. I definitely recommend Air Patrol. They’re honest and do a good job.

I give this company a rating of 5 stars out of a possible 5. They did a great job & didn't stop until all work was completed. They worked all day yesterday until early evening to make sure that our new a/c system was installed & running. The guys that were in our home were very polite & friendly. They also did a great job cleaning up all debris. They removed our old a/c system and hauled it off. You would never know that they were here except we have cool air once again.
Thank you so much, Ramon, Francisco & Yorman. Job well done, gentlemen!

I've used Air Patrol for over 10 years now. Always great service and today was no exception. Josiah performed the semiannual inspection of my HVAC system. He was punctual, professional, and had the job done in no time. See you again in the Fall!

The folks at Air Patrol did a great job with our recent home HVAC replacement. Shawn, the owner, personally came to the house and gave us several options, explained the features of each unit and helped us make the right choice for us. The install was scheduled promptly and the office verified the appointment and completed a COVID-19 assessment the day before. On installation day, the team (Ramon, Yorman and Francisco) arrived on time and completed the work the same day. They respected our house, using both shoe covers and floor covers during the install. After completion, the team gave us a guided tour of the install and a demonstration of the thermostat set up along with all documentation, including approved city permit. This is the 3rd installation Air Patrol has done for us and we continue to be very satisfied.

They were the best rated company on Google and Angie's list. They had the best prices of the 3 companies I called. They did such a phenomenal job I keep recommending them to other people. One day my thermostat went out, and they were their the next day and said the fix was free as it was under warranty. The owner himself showed up to my house to do the fix. He is a super outstanding individual. I wish that all companies operated like air patrol. He even remembered from a year ago that I was an elementary school teacher. They take true pride in their work and don't take any shortcuts. Did I mention our house is a more comfortable temperature now and our electric bill is cheaper!!!

2-18-21
Update. So my Heater stopped working, so I called them this morning. I told them I had some 1500 watt mini heaters and I'd be fine for a couple of days. (If you're reading this a few years now, Today is one of the SUPER SNOW days that Texas had where school was shut down for a week, businesses as well. Electrical was blacking out everywhere. The city I live in had us boil water because the water treatment plant couldn't handle the weather, needless to say the roads were MISERABLE.) I really thought they would be SUPER backed up, and tell me it was going to be a week, but WOW they surpassed my expectations AGAIN. They were here TODAY. They came through the REDICULOUS roads, and fixed my thermostat, and DIDN'T even charge me. It's part of the warranty I understand, but I've never seen a company stand by their warranty as well as Air Patrol. Just incredible.

Great Company and Great Service! Our system was 15 years old. And, it was not installed correctly (many service companies told us this). We decided to bite the bullet and install a new system. AC and Heating. We had several bids. One stood out. Shawn spent the most time explaining what was wrong with the system, the options available to use and the improvements needed to make an efficient system. Not a replacement system, an efficient system. Of the five bids we received, not one covered, in detail the improvements we needed. We do not buy on price. We buy on cost. This is where Air Patrol really stood out. Not only was his bid solid, his installation crew really showed the level of care and professionalism we hoped for. The crew showed up on time and went the extra mile to (a) make sure everything in the house was taken care of (b) explain everything they would do over the two days and (c) make sure they they did it correctly. And, they did. The Carrier system they installed immediately made a huge difference in the house. Thank you to Shawn and his installation crew for making such a big decision easy and pleasant!

Fast service, fair price, the only ones that could come out the next day, Reliant couldn't come out for three days and others were up to a week. How long do you want to wait when your air is out. Air Patrol is who you want.

Air Patrol is great,especially Beto, the serviceman who has been here numerous times under my maintenance plan.. Under the current circumstances, he was covered from head to toe with protective equipment (mask, gloves, body covering and booties), totally respected my anxiety about having someone in my home during COVID19, and accomplished the service inside as quickly as possible. Air Patrol installed my unit and they have tended it for several years. It has been trouble free. They are the kind of organization you only hope for when needing service!

Air Patrol is awesome!! Shawn is the best, he always returns my calls and when I call him. When, I was pregnant and our AC went out, he was able to come in within a day or so and get it going for us. He pulled a big favor for us, his concern was that I was comfortable due to me being pregnant. He also does our maintenance for system needs, prices are very reasonable. Shawn is quick in responding calls, honest, great prices and he is customer service oriented. He is all about helping his customers and keeping them happy & he will have us for life....Great Customer Services,Great Prices and Quick Response....You cant ask for more!! Thank you Shawn :)

Josiah and Blake communicated with me at all times in the issue with the clogged AC lines and worked to clear the line to drain properly. They provided preventive tips to maintain a clear line for the future . I have been a customer of Sean and Air Patrol for a number of years and he has always been fair and professional. I will highly recommend Air Patrol for all your AC and Heating issues.