Air Patrol Air Conditioning & Heating

Air Patrol is how a company needs to be run. They are honest and caring. We had our heat go out in late November. Air Patrol had only quoted us on a new unit. We were not even their customer yet Shawn came over and fixed our heater for free (all it needed was a fuse). Another company was going to charge over $700 for a new board. Shawn said he was in the area and wanted to help us if he could. They earned our business and our new unit was installed in January and it works great.

Air Patrol is the only company we use for our personal home and our rental properties. They are honest and professional. Their techs are professional and take the time to explain everything they are doing. Again, honest and professional.

I have been using Air Patrol for 12 years (Plano, TX). They have always delivered a very professional work. Shawn manages the company very well and is great to work with. Beto and his technician team (Francisco and Ramon) have done great jobs in services and installation. If you need AC services in DFW, I highly recommend them.

Air Patrol gets high marks from me! I purchased my home which came with an HVAC unit installed by Air Patrol. Since then, I’ve used Air Patrol for routine seasonal maintenance and the occasional repair. The team has been honest, responsive, on time, and performed quality work. The Crews that have been in my home are both professional and respectful.

I’d definitely recommend Air Patrol to my family and friends!

Air Patrol is a VERY professional and honest AC company. I’ve used them for over 15 years for both my home and business. The company is well run, very responsive and treat you like family. All technicians have been very qualified and professional.
You won’t regret trusting Air Patrol for your AC/ Heating needs. Thanks Shawn!

Shawn and his team did a great job replacing our heater and AC, and Josiah did equally resourceful servicing. All the members of their team that we’ve worked with have been helpful and knowledgeable, and I would recommend them to anyone who needs work on their heater or AC.

When my aging Bryant system finally stopped working after nearly 20 years, I got bids from three different HVAC companies to do a full system replacement. After reviewing the proposals, I decided to go with Air Patrol. The experience and expertise demonstrated by the owner, Shawn, during the assessment of my current system was a major factor in that decision. It was clear to me he was fully vested in making sure I got the right system installed for my house, and that I would be completely satisfied with it. On top of that, he provided an extremely detailed proposal (with several new system options) which itemized all the things that needed to be done (e.g. re-ducting, new return ducting, gas line re-routing, refrigerant line re-routing... etc). All of that gave me the confidence to choose Air Patrol to do the job. I opted to go with the Carrier Performance 17 (5 ton) system, which was similar to the Bryant system I'd had for years, but was a step up with 2-stage cooling and heating. The work was performed over 2 days at the end of March 2021 by a three-man team: Beto, Yorman, and Francisco. Their work ethic, attention to detail, and willingness to answer all my questions made me feel immediately comfortable with them performing the install. They did an amazing job! The quality of their work was outstanding and the new system is functioning great. They made a potentially stressful experience a good one, and I couldn't be happier with the result. Based on this experience, I can highly recommend Air Patrol as a top-notch HVAC company that delivers on its promise of a quality install.

I had 3 different contractors evaluate my HVAC system. Air Patrol was far and away the best. Shawn spent the time necessary to fully evaluate my needs and the best way to address difficulties associated with a prior installation. Ramon and Yorman were efficient and professional, and spent the time necessary to complete an exceptional installation. These guys are simply the best.

We've been using Air Patrol for maintenance for system since they installed it two years. You will not find a more professional and honest AC/Heating company in the metroplex. Josiah came out today to do the maintenance on the heater and he was awesome. He checked the entire system and then told me everything he found. Truly, if you need maintenance, repair or a new system, look no further. Air Patrol will take care of all your needs.

Love Air Patrol i have been using them for the past seven years very dependable, they do the work right the first time . Mr Shawn run a very good company with excenllent technician. Josiah came to our house yesterday to complete the inspection for us, he was very professional, on time and got the inspection in a timely manner thank you so much Josiah.