TOTAL AIR

This is the best HVAC contractor in El Paso, Texas.

Not sure why anyone would rate less than exceptional - five stars.

Total Air Services immediately answers calls, arrives at scheduled appointments on-time and ready to work, are highly professional and courteous, answer all questions, and provide excellent service. Their work is the best I have seen. I've had custom air conditioner/gas furnance appliances installed in two of my houses without a single issue, once.

If you are considering converting to central air conditioning or need repair on your current system, this is the company you want to call.

** I have no financial interests in this company, have received no financial compensation, or have any conflicts which would bias this review. **

Thank you.

I was very impressed by the professionalism from Fernie with his estimate, to the promptness & excellent work performed by Total Air. They installed refrigerated HVAC refrigerated system in my mother's house in less than 2 days. From the moment the guys, specifically Ernie Doshane, walked into the house at 7:30am they worked nonstop until 7pm yesterday. They had the electricians and crane coordinated and worked like a well oiled machine. I am very satisfied and happy to say my mother's house started to feel cool within 5 minutes of the AC unit being turned on. I highly recommend Total Air to anyone considering converting their evaporative system to refrigerated air as they are top notch.

Amazing company, ready to answer all your questions and offer different options for the best unit that is right for you. Luis is an excellent sales manager and great workers, Ernie and Louie. They installed a 4 ton split system HVAC and a mini split in the rear of the house. Excellent value!

My experience with Total Air couldn't have been better. Everyone was very friendly and helpful, and the technicians diagnosed the problem quickly, explained it clearly, and fixed it immediately. When another issue arose as a result of the cold weather, the proprietor came out himself to fix the problem. This was one of the best experiences I've had with home repair.

I set up an appt with TotalAir while I was at Costco. Albert came for the appt and gave me the estimate. I appreciated that Albert wasn't a pushy salesman. I'm totally satisfied with the product and workmanship. The crew who installed my equipment, Orlando, Ishmael, Saul, & Les, were great and everyone has answered any questions I had. Thank you to everyone at TotalAir. I highly recommend this company!

Last week, I got preventative maintenance service for our 2 HVAC units. The technician, Joe, called me to let me know he was on his way and showed up right when he said he would. He checked out our 2 units, tested the components, cleaned everything and then gave me a clear and concise update on my HVAC units. The price was right, the service too less than an hour. It gave me such great peace of mind to know that my units are doing great thanks to Total Air's preventative maintenance service.

Joe did an awesome job! We are first time homeowners and still learning a lot! Joe was helpful with not just our furnace but also with the ac unit, the thermostat and also gave some advice for our water heater! I will definitely use this company in the future!

As a business owner I expect pride and professionalism with all the businesses that I refer my customer to. Total Air has demonstrated just that every time I have hired them. I have referred friends and customers and they have all said that Total Air was on time, professional and got the work done right the first time. And their prices are competitive. Happy to do business with them anytime.

Our air went out last night. It was late and I messaged the company. Brandon Brooks answered my message and tried to help me out. He told me to call the company first thing in the morning and let them know I spoke with him. They were able to send a technician out . Joe was very helpful and explained everything to me. He got our air started and I am so very thankful to Total Air!!

Outstanding customer service. Brandon, the owner, clearly takes great pride in his business and is responsive to client concerns. Our HVAC unit was installed by another company, since out of business, in Sept 2009 so when it started icing over in Sept 2015, we were pretty upset about it. Total Air sent Joe and Mario out on three different visits, progressively troubleshooting. Things seemed to be okay but we only used the unit a short time before autumn arrived. 2 weeks ago, when we tested the AC in advance of the summer heat, the same problem arose and this time Luis stayed for hours, at no cost to me, to track down the problem. I think it's finally sorted and if it isn't, I know I can count on this company to deal with any further issues. Add in a fantastic office admin named Christina who is the patient and friendly first contact and you have a local business that I hope will be around for many years to come. Highly recommend!