Jade Air

Last Fall my A/C unit stopped working on a Sunday afternoon. Gilbert the owner with Jade A/C was the only person who agreed to come and attempt a repair. He thoroughly explained and showed me the issues with the current unit. At that point, that unit was 15-16 years old. He offered multiple choices to replace the unit, acceptable prices, possible ways to finance, and had the new unit in place by the end of the next day !
Very easy to work with and had no "pressure" to decide about what should be next.

Today, another SUNDAY afternoon, I returned from church, only to find my condo
almost as hot inside as out.Jade came to the rescue in less that 30 minutes, did some cleaning of the outside unit, and assured me the work was covered under
warranty.Service and reliability of Jade A/C could not be better. ALWAYS call them first !!!

I called on one of the coldest days of the year (freezing rain, sleet, and below freezing temps), after having no heat for almost 24 hours. My call was answered immediately and professionally. Apparently my heating issue was extremely minor and the expert I had the pleasure of speaking with walked me right through it.

Now I'm not sure if every case is this simple, but just the fact that Jade Air didn't hustle me with some outrageous service call fee and cost/labor charge is miraculous!

Honest service like that is hard, if not impossible, to find these days so I will definitely use these guys for all my ac/heating needs from now on. HIGHLY RECOMMENDED!!!

We called Jade Air after Time Warner installed a faulty thermostat and then wouldn't make the effort to come out to fix it the next day when it became apparent. Our heater wouldn't turn in, and it was getting really chilly really fast! When I explained the problem to Chris, he said if I was game, he would have his partner Gilbert call me and walk me through a few things that might fix the problem. Literally five minutes later, Gilbert walked me through a couple of quick things to bypass the faulty thermostat and get the heat on so our family doesn't freeze. They could have just taken our money, but instead they got our appreciation. Such incredible service, I'm still a bit stupefied.

Hired Jade Air for my business and they were amazing to work with. Fair and honest guys, and their workmanship is impeccable. They replaced 2 outside and inside units for me.

Jade Air was great.
Solved my A/C problem quickly and competently... I give their technician the highest marks in skill and courtesy.
Had as good an experience as you can have with a broken A/C.

These guys are fantastic! Our baby was six weeks old when our air conditioning went out. It must have been peak season, because every company we called wouldn't come out for at least 2-3 days, which would have been a disaster. Even though it meant working very late and during a freak thunderstorm, the folks at Jade Air talked my husband through a temporary fix for the AC so that we wouldn't have to leave the house that night. Then, they came over the next day to resolve the issue for good. They charged a reasonable amount for their services, too. Everyone I talked to was professional and courteous. I could tell they cared about and valued their customers.

This company is amazing! They were a great find. I was really nervous about getting my HVAC replaced in my condo but they were very professional and explained everything every step of the way and are willing to work with you. I definitely recommend them!

My air conditioning decided to get sick just as the temps in Texas were getting hot and steamy...104° equals yuk. I Googled and found Jade Air. Chris came to my family's rescue. The service was outstanding! Informative, professional and reliable! Great job guys, I just added you to my roladex and will highly recommend you to anyone who needs AC service!!! Thank you so very much, Chris.

Very happy customer
Linda

To begin they were very professional over the phone. They explained the ac maintenance in a way I could easily understand. They arrived on time and the work was done in a timely fashion. They even solved a problem for me over the phone the next day.

I called to have a small issue (AC condensation line) looked at and repaired. My call was immediately answered and the techs Gilbert (who I beilieve is also the owner) and Chris came out promptly. They identified the problem and fixed it in a matter of minutes. They charged me a mere service call fee. They were both extremely courteous and I appreciated their professionalism.