Jade Air

Jade Air is absolutely phenomenal! I called them on a Monday morning, and they were there that afternoon. In the summertime. The first place I called said they could be there Saturday. Wow, that is incredible customer service! I highly recommend Jade Air! You won't regret it!

I have used Jade air for over 6 years now. They have always done phenomenal work and provided exemplary customer service at a fair price. They are honest and on several occasions have even recommended a lower cost solution when they could have charged me to do much more. I would highly recommend them to anyone looking for a great AC/Heating company.

These guys are amazing! Timely, polite, and high quality service. They are among the best of any company I've had to my house to do repairs.

My AC unit went out a few nights ago. In the heat of summer, this is a problem. I called Chris and he and Gilbert were at the house first thing the next morning. Twenty minutes later my AC was up and going. They were great at explaining what was going on and gave me some tips to help my unit last longer.

I'll be a loyal customer for sure!

Can't say enough great things about Jade Air! Gilbert, Chris and the rest of the team are professional, honest and skilled at what they do. I called Jade Air because my AC compressor wasn't turning on. A tech came out right away and replaced the fan and the capacitor in no time at all! I've called other HVAC repair companies and Jade Air is the best! Thanks guys for keeping me cool in this Texas heat.

Jade Air is the best! Gilbert and Chris have replaced 4 air units (2, two floor homes) and always come to my rescue when the freon goes low. They're very helpful and reliable, and I always highly recommend!

After being out of town, I returned home a heating system that wouldn't power on. I called multiple companies before finding Jade Air, and boy am I glad that I found them!

They came out and quickly diagnosed the bad motherboard. They showed my the pricing and let me make the call on how to proceed. They came back first thing the next morning and replaced it and got me warm again.

I'm no heating/ac pro, and they were very nice about letting me ask questions - it was like a free lesson, step by step.

About a week later, the unit went out again. They rushed back over (during the Icepocalypse of 2013), and found that the main breaker hd gone out. With zero fuss, they replaced it for me with no charge. This is above and beyond, and they didn't have to do this.

Their prices seemed reasonable, but that is not what hooked me on these guys. It's simple customer service. You literally cannot ask for more than Jade Air. I'm 100% sold and will shout this recommendation from the rooftops - Jade Air has a customer FOR LIFE in me!

Thanks for everything guys!

I bought a new HVAC unit from these guys two years ago, and their price including installation was $2,000 lower than the next competitor's. That included free labor for two years.

This weekend my AC went out due to a tripped circuit on the roof. Gilbert answered my call at 7:30 AM and came the same day, despite this being the busy season for AC. He fixed the problem and waived the $200 labor charge, even though technically my two-year free labor term ended a couple weeks ago.

I have dealt with at least four HVAC companies in Dallas. Jade Air is by far the best. They have saved me a lot of money and they know what they are doing.

Gilbert was truly amazing and help me over the phone with my problem. Not one ac company has done this before. I can't thank you enough for the 5-10 min phone call.
Jade Air is #1 in my book from now on
so happy i reached out to gilbert and jade air, you should too
cp

I had a problem with another HVAC company. Called Jade Air and talked with Gilbert about getting a second opinion. He was able to walk me through trouble shooting the furnace over the phone and we were able to get it running again. They really went out of their way to help me out. Can't recommend them enough.

Highly recommend Jade Air!! Their customer service was outstanding. Chris and the team were professional, offered advice on my AC unit as I was close to a sell on my condo, and went above and beyond on service!