Jade Air

Twice now I have used Jade Air to come out on short notice after our A/C started blowing warm air in the middle of hot summer months after our normal A/C company told us they would not be able to schedule a service for days. And twice Jade Air were super nice on the phone, came out, fixed the problem, and exceeded our expectations in service, affordability, and quality. We will be using Jade Air moving forward as our regular A/C company because they have done such a wonderful job for us these past two times, and I cannot recommend them enough, whether it's for emergency service, regular checkups, or big installations!

After getting multiple quotes that were 2-3x higher than expected, I came across Jade Air and was finally quoted an appropriate (and extremely reasonable) repair price to replace an AC unit. The staff communicated very well and were out installing our new unit immediately. Don't waste your time messing with other big name, little service companies working the metroplex.

This is the first time writing a review regarding my experience with Jade Air. I'm going 5 stars, and first off, my communication with Chris, was on point and professional. They organized the visit with my tenant as I was not able to be there to oversee the repair. While a follow up visit was required, they took full responsibility for ensuring the repair was completed and that my AC unit was working. I appreciate Jade Air going above and beyond doing a thorough job and keeping me informed/educated about the repair. I recommend their AC repair services and they have earned a valued customer.

Jade Air's team is very professional and did a great job installing my A/C a few years ago. They are always very responsive, even in the height of summer, to come and address the few issues it has on occasion. When my old freon pipes gave up the ghost about a year ago they did a quick and good job installing new lines through the attic instead of under the slab foundation which kept my install costs down.

Jade Air absolutely saved the day today. After a bad experience with another HVAC company that completely screwed us this afternoon, Gilbert and Jade fit us in and came by at 8pm tonight, Friday night of a holiday weekend. Great guys, quick and efficient service, and we are good to go. They were absolutely fair in their price, which made the entire experience that much more enjoyable. Highly recommended!

I'm in commercial real estate and know how much A/C repairs should cost, so it is absolutely infuriating when I get residential service and bills come back well above the true cost! Not with Jade air. I've had them working on/servicing one of my AC's for over a year now and have never seen a bill I didn't feel was more than fair! Gilbert, Chris and all their guys have been awesome and have consistently delivered prompt high quality service. I highly recommend them and have recommended them to many friends.

We have an older home and when the AC started giving out, we called Jade Air. They arrived promptly and fully explained the problems and the different options. We chose a shorter term solution and they had it fixed in no time. This allowed us to postpone the big purchase for a while, but still have cool air. When the whole inside system finally crashed, we called them again and got the same great service. Even though it was almost 5pm, they came out right away, explained everything and replaced the coils and furnace in the attic in just a few hours for a really good price.

We also have a rental home with an older AC system that we knew was going to crash soon. When it did, we called Jade Air again - they worked with the property manager and the tenants to replace everything on an extremely tight schedule for a great price. We didn't have to worry about it all - it was done in less than half a day and the tenants were very happy.

Bottom line - we recieved excellent, friendly service from these guys and highly recommend them. Thanks Jade Air!!!

I’ve used these guys to repair my ailing AC every summer and they always come through. I love them. These are really good people who do a good job at a very VERY fair price. They are nice and I can't say enough good things about my experiences with them. This is the second summer in a row that one of my units has decided it doesn't wish to work and Jade Air has come to the rescue. They have found ways to patch my poor old systems together and keep them cooling. You can't ask for much better and I've certainly dealt with much, much worse!

Incredibly knowledgeable! Same day callback, and they were able to help troubleshoot my A/C issues over the phone. Gilbert was patient and took the time to explain the details of my unit and outline some potential hurdles moving forward – even followed up afterwards to make sure everything was operating properly. Would recommend time and time again for any A/C issues!

Outstanding service and communication. Gilbert was very helpful, knowledgeable, and explained everything in a way that non HVAC experts can understand. Mark the technician was on time, friendly, and let me know what we needed to repair before starting his work. I couldn’t be happier with Jade Air’s service.