Ronald and Sebastian were extremely great when they came to my house they identified everything for me let me know every single thing on the way of them working on my plumbing . It made me feel important. I was just so impressed with all the info they provided me with not many companies do that. five stars to both of those guys.
Always a great service with CCAC! Technician arrived on time and called before hand. He was actually ahead of schedule and requested to come early if we were available. He went over everything he found with our unit and ensured we didn't have questions or concerns before leaving!
Frank was very nice and concerned if he needed to wear a mask because I was. I have health issues and have to wear one around others. He did a great job. Thank you Frannk.
Jeff was so very nice and did a great job. I appreciate that he found 2 things that needed to be taken care of which l have decided on 1 Parts are ordered and will be taken care of next week. Great and very polite people.
Eddie did an awesome job servicing my AC system. He explained everything thoroughly and made sure my system was running 100%! I am glad I chose CCAC to maintain my our home ac system!
Super professional and thorough service. Our technician, Eddie went above and beyond explaining everything he was doing and explained the different services CCAC provides. He explained products without being pushy, very comfortable and professional. They're more than an AC company. Thanks to our experience with Eddie, we booked appointments with their Plumbing and Electrical services. Hopefully that experience will be just as great as this one. Their maintenance program is well worth the monthly cost.
Been using CCAC for awhile and love their AC techs who are knowledgeable &professionals! Love the company's new texts w tracking about their arrival. Best AC company I've ever had!
The repairman recommended I purchase a new water heater without even looking at my current water heater to determine if it could be repaired. He said he would get me a quote no later than the next morning. I didn't hear from him until late morning only to inform me that he couldn't provide a quote until he talked to a roofer. He finally provided me with 3 quotes ranging from $1300 for installation up to over $3000 with a water heater the company would provide I called another company that showed up within a few hours and informed me the water heater was fine but the ignitor needed to be closer to the pilot. They fixed in less than 10 minutes.
Adam, from Mathews CCAC arrived on time and was very professional, courteous and patient. He answered my questions and explained in detail his processes/ procedures of the maintenance; what he was looking for and what I could do to maintain my A/C system. Made my wife and I very comfortable with such a professional positive attitude; actually took the time and taught us a few things while doing the maintenance ! Simply outstanding customer service from Mathews CACC, from making my appointment to conducting our checkup. Thank you Adam and Mathews; you earned our trust and business!
“Charlie” is an asset to your company! He was professional, respectful, and friendly with a positive attitude and disposition. In answering my many repair questions, he was patient and knowledgeable and his suggestions made perfect sense. I did not have the “being taken advantage of” feeling. If you have Customer Service training, he should be teaching the class!! Thank you.
Cbm1994
Ronald and Sebastian were extremely great when they came to my house they identified everything for me let me know every single thing on the way of them working on my plumbing . It made me feel important. I was just so impressed with all the info they provided me with not many companies do that. five stars to both of those guys.
olechaps
Always a great service with CCAC! Technician arrived on time and called before hand. He was actually ahead of schedule and requested to come early if we were available. He went over everything he found with our unit and ensured we didn't have questions or concerns before leaving!
Beli Watson
Frank was very nice and concerned if he needed to wear a mask because I was. I have health issues and have to wear one around others. He did a great job. Thank you Frannk.
Barbara Stafford
Jeff was so very nice and did a great job. I appreciate that he found 2 things that needed to be taken care of which l have decided on 1
Parts are ordered and will be taken care of next week.
Great and very polite people.
Lupe Esquivel
Eddie did an awesome job servicing my AC system. He explained everything thoroughly and made sure my system was running 100%! I am glad I chose CCAC to maintain my our home ac system!
Jon Hutchinson
Super professional and thorough service. Our technician, Eddie went above and beyond explaining everything he was doing and explained the different services CCAC provides. He explained products without being pushy, very comfortable and professional. They're more than an AC company. Thanks to our experience with Eddie, we booked appointments with their Plumbing and Electrical services. Hopefully that experience will be just as great as this one. Their maintenance program is well worth the monthly cost.
Shirley Pigott
Been using CCAC for awhile and love their AC techs who are knowledgeable &professionals! Love the company's new texts w tracking about their arrival. Best AC company I've ever had!
Joe Flores
The repairman recommended I purchase a new water heater without even looking at my current water heater to determine if it could be repaired. He said he would get me a quote no later than the next morning. I didn't hear from him until late morning only to inform me that he couldn't provide a quote until he talked to a roofer. He finally provided me with 3 quotes ranging from $1300 for installation up to over $3000 with a water heater the company would provide I called another company that showed up within a few hours and informed me the water heater was fine but the ignitor needed to be closer to the pilot. They fixed in less than 10 minutes.
Russell Snead
Adam, from Mathews CCAC arrived on time and was very professional, courteous and patient. He answered my questions and explained in detail his processes/ procedures of the maintenance; what he was looking for and what I could do to maintain my A/C system. Made my wife and I very comfortable with such a professional positive attitude; actually took the time and taught us a few things while doing the maintenance ! Simply outstanding customer service from Mathews CACC, from making my appointment to conducting our checkup. Thank you Adam and Mathews; you earned our trust and business!
Sylvia Aranda
“Charlie” is an asset to your company! He was professional, respectful, and friendly with a positive attitude and disposition. In answering my many repair questions, he was patient and knowledgeable and his suggestions made perfect sense. I did not have the “being taken advantage of” feeling. If you have Customer Service training, he should be teaching the class!! Thank you.