Jerry knows his stuff. He is quick and efficient. Not too chatty, polite and all business. Residential service contract is the way to go in South Texas!
Had an electrical problem that caused my water heater to quit working. They came out within an hour of me calling. Omar was very friendly and knowledgeable. Overall great service.
Mr. Chapa did a fantastic job. Explained what needed to be done and provided an estimate for my insurance company. Real honest and straightforward. Most definitely will be having the job done for my house using your services. Outstanding tech and company!
This is a review for Johnny McDonald. I wasn't present but my brother was and I asked him. This is what he had to say. "They were courteous and respectful. Knowledgeable about explaining what the job entailed. They were thorough and meticulous removing and installing the system."
I would like to personally thank all of you for the tremendous service received. Thank you again.
We decided to switch AC companies and couldn’t be any happier with the service received. The technician, Angel, was knowledgeable and very thorough with the inspections. Very good at explaining things.
Joey was a super nice and professional employee. His proffionallism gets 5 stars. The business practice/cost of replacement gets 1 star for an average of 3. I could not commit to a price of $14,000 for a basic model. I got a 3 ton rheem 10 year warrenty, 1 year labor for $7550 out the door from a local company.
They were very polite and professional. Did an excellent job with the install of hvac unit and outside a/c unit. They made sure and protected my floor and cleaned up when they were done. They made sure to show me what work they did and how the system worked and asked if I had any questions.
Mr. R. Carroll & Assistant were knowledgeable, professional and polite. They replaced my septic tank system pump. They kept me updated & informed during the project. They cared about the work they do. I will definitely use they again when needed. Thank again, Gloria Cole
Adam Spears failed to satisfactorily complete this job. Water level still exists in pan in north unit. Drain line apparently not clear due to water level in pan and 4" level seen in clear plastic line before lavoratory trap. PICURES provided. When I brought to his attention as he sat in service van getting ready to leave, his response was "he was not a plumber if I wanted him to get me one". Did not appreciate his response so I walked away. I feel someone needs to evaluate his work. As a retired Operations/Maintenance Supervisor I know a little something about quality work after 30 years of working for a local major refinery. He left his pliers, did not replace insulation on line, left a gallon container oo 5% Vinegar which he removed from my Ulitity Rm. inside without permission. Where is the other half of bottle ... not in garage or trash can. Did he dispose of it in my attic. I am a Disabled Vet so I am unable to get to the So. unit. However when he blew line out on that unit my wife had to clean the mess that came out of line. He never othered to check. But was ready to sell me on re-doing my drain line on North unit ... I DON'T THINK SO!
Bill Cohn
Jerry knows his stuff. He is quick and efficient. Not too chatty, polite and all business. Residential service contract is the way to go in South Texas!
Kimberly Garcia
Ronald and Aaron were so helpful and professional. I will be asking for them again for all of my plumbing needs.
Danielle Stone
Had an electrical problem that caused my water heater to quit working. They came out within an hour of me calling. Omar was very friendly and knowledgeable. Overall great service.
Rolando Bazan
Mr. Chapa did a fantastic job. Explained what needed to be done and provided an estimate for my insurance company. Real honest and straightforward. Most definitely will be having the job done for my house using your services. Outstanding tech and company!
This is a review for Johnny McDonald. I wasn't present but my brother was and I asked him. This is what he had to say.
"They were courteous and respectful. Knowledgeable about explaining what the job entailed. They were thorough and meticulous removing and installing the system."
I would like to personally thank all of you for the tremendous service received. Thank you again.
Chrissy Braugh
Joey Chapa is expert-level A/C tech. So nice. Clearly communicates issues and is great, practical problem solver. He cares about his customers.
Marguerite sweeney
We decided to switch AC companies and couldn’t be any happier with the service received. The technician, Angel, was knowledgeable and very thorough with the inspections. Very good at explaining things.
Dennis Cooper
Joey was a super nice and professional employee. His proffionallism gets 5 stars. The business practice/cost of replacement gets 1 star for an average of 3. I could not commit to a price of $14,000 for a basic model. I got a 3 ton rheem 10 year warrenty, 1 year labor for $7550 out the door from a local company.
Cliff Calvert
They were very polite and professional. Did an excellent job with the install of hvac unit and outside a/c unit. They made sure and protected my floor and cleaned up when they were done. They made sure to show me what work they did and how the system worked and asked if I had any questions.
Glo Cole
Mr. R. Carroll & Assistant were knowledgeable, professional and polite. They replaced my septic tank system pump. They kept me updated & informed during the project. They cared about the work they do. I will definitely use they again when needed.
Thank again, Gloria Cole
Carlos Garcia
Adam Spears failed to satisfactorily complete this job. Water level still exists in pan in north unit.
Drain line apparently not clear due to water level in pan and 4" level seen in clear plastic line before lavoratory trap. PICURES provided. When I brought to his attention as he sat in service van getting ready to leave, his response was "he was not a plumber if I wanted him to get me one". Did not appreciate his response so I walked away. I feel someone needs to evaluate his work. As a retired Operations/Maintenance Supervisor I know a little something about quality work after 30 years of working for a local major refinery. He left his pliers, did not replace insulation on line, left a gallon container oo 5% Vinegar which he removed from my Ulitity Rm. inside without permission. Where is the other half of bottle ... not in garage or trash can. Did he dispose of it in my attic. I am a Disabled Vet so I am unable to get to the So. unit. However when he blew line out on that unit my wife had to clean the mess that came out of line. He never othered to check. But was ready to sell me on re-doing my drain line on North unit ... I DON'T THINK SO!