Metro Express Service

The guy came out and told us we had freon leaking and we should replace the whole unit for over $4800, we had another company come out and they guy said looked at it and said they it just clogged and cleaned it out and now it works.

I received an ad from this company and went to their website to check their "Advertised Specials". I was told when I called that they do not service Frisco. I pointed out that their website said they did and gave a breif bio on Frisco. They set an appointment, only to have a supervisor call me and tell me that they were not going to come out to my house. I asked for a manager only to be hung up on. I called back and the dispatcher said that if I call, she was instructed to HANG UP on me. I don't know about you, but doesn't sound like they are working with the BEST talent they can hire (as their web site says). As the supervisor said, the website is wrong....hmmmmmm

Waymon was great. He explained everything he did to the unit.

The ladies in the office are amazing! The technician was very professional and helped me get cooling. Definitely recommend!!!

Service Tech is knowledgeable, professional, thorough and clearly explains all steps of the maintenance.

My AC was not cooling. I called the next morning and they took my information and put me on the schedule for that day. It was fixed before the end of that day.

I was very impressed with Jonathan’s professionalism and knowledge. He welded up the smallest copper line I had ever seen! Back up and running! Thanks Jonathan!

Tim checked both of my heating systems and changed one of two filters.

Honest and professional staff. I would definitely recommend their services.

System serviced by Mario. Great experience. He knows his stuff.