Metro Express Service

Everything was done well, except the technician used my water hose to rinse off A/C, but failed to return the hose to its original place. Being disabled made it very hard for me to do it. He was polite.

Adam did a great job. Very timely and efficient.

MES has always been very reliable, honest, and professional. I highly recommend and will continue to call on them for all my A/C needs.

I always ask service techs to explain what they are seeing and why we need to repair/replace a given part. Our service tech, Sean Bryan, inspected both AC units and was patient enough to walk me through the issues and recommended repairs. I'll use Metro Express Service again in the future. - Nick B

Tim was gracious and professional when he arrived at the house to find and fix the issue we were having with the a/c. Trish was great when I called in to get help.

Courteous, helpful, efficient, and prompt, from the receptionist who set up our appointment to the serviceman who came to work on our heating system. Thank you MES!

I had contacted originally thinking it was not a dire circumstance BUT it turned out to be one ! I would Recommend if you have to change an appt to Definitely Call rather than text as I did, especially on weekends. IT was MY bad and they took the time to Call ME and were able to come out last Night/Late Afternoon so that is to be COMMENDED. I got Tim as my technician, and let me tell you, HE was Great considering how much trouble he went to in order to get the original part Off ! Very Imaginative in his solving the issue without having to contact another tech to come and assist. They did Waive the service call fee which is So Helpful in these times. And were able to offer a monthly payment option which helps my tight budget so THANK YOU Metro Express. I already Bookmarked their Website and I am definitely going to contact when it is time for advised Maintenance. I slept Really Good last Nite - Please stay safe and my Thanks to All. My apologies for not remembering the Very Nice Lady that Called Me.

I hate I chose this company! 10,000 dollars later and a new system installed by them, I have had 2 ceiling leaks due to improper installation. I’m still waiting on them to fix it. Phone calls are followed by lies and no guarantees.

One of my A/C units was not working and when I called MES they dispatched a technician in an hour so. The technician was very professional, found the problem very quickly, showed me the components that had failed and told me how much it was going to cost. I asked him to verify the other unit as well and he told me that it looked ok. Great job MES!! I will be sure to recommend when someone asks me for an A/C repair company.

Jose, the technician) was quick, professional, and got us running in no time. He also gave us a tiered strategy to fit our budget.