Bell Mechanical Services

My experience with Bell Mechanical Services was great! The technicians were friendly, able to work through the issue efficiently and were done in no time. Double checked the work for myself and they did great work!

I would leave a minus -5 five start if possible. This company installed the unit in my brand new home so far the system has been service 6 times already in less than three months. Two times before the closing date ( leak in a drip pan) ( condensation in the discharge pipe) ( filter box bend) then 1 month after moving in the exhaust plenum collapsed due to a poor strap installation, another 15 days later, the plenum felt again. I had to instruct the technician to use metal straps. We had severe winter weather master bedroom was cold as a freezer while the other two rooms felt like been inside an oven, technician showed up and according to him adjusted the air flow in the duct work, issue still the same nothing changed. Called customer service never received a date an time for service. Finally they schedule the same technician after 15 days of waiting. The technician that told me that they were going to perform air flow check 1/4/23 no one from this awful company has call me to schedule the test. I will file a claim with the state regulatory agency. Poor customer service, poor amateur technicians lack of skills and common sense. Absolutely the worst experience dealing with a brand new home warranty.

Bell Mechanical Services came out to fix the vent fan in my master bathroom. The gentleman that came out to my home was courteous and on-time. He explained and showed me that it was an electrical issue. I also appreciated how quickly I was able to schedule an appointment and how friendly the scheduler was over the phone.

The mechanic was dutiful in fixing our issue, while also explaining every step of the process. He was quick in diagnosing the problem but also courteous, which made this a pleasant service repair. Highly recommend!

My husband and I bought a brand new home with a brand new HVAC system. When we moved in, we had zero cooling. The damage could have been from other contractors working on the home, but trying to get it repaired has been a nightmare. I called and scheduled a tech to come out and fix it. He came out, "fixed" something, and left. Still no cold air. I called and scheduled someone to come back out to actually fix the problem. The tech didn't show up or even call. I lost an entire day, waiting around for someone to come. I had to call the company repeatedly throughout the day to finally get an answer, "It's raining so he can't come but we will schedule a call for 8 AM tomorrow." The next day, the tech didn't show up until nearly 11, just to tell us that the issue was in our wall and he would have to get special permission to start working on it so he would schedule a repair when he got approval. The next day, in the middle of the workday, I got a call that said someone was 15 minutes away from my house. I called back and explained that I could unlock the house but couldn't be there because my husband and I both have work. So they said they would reschedule because someone has to be there the entire time the tech is. No one plans ahead, communicates, or shows up on time. I haven't had working AC in over a week.

We have been using them for 10 years. Very friendly staff. They come out twice a year to maintain our unit and change the filter. Great company!!

We had a burning smell coming through our vents in our home bell mechanical came out, check the entire unit over and assured us everything was good to go. They also insulated a line that needed to be taken care of. I cannot remember the name of the tech that came out but he was very prompt and very efficient and made sure that we understood everything that was going on. I would definitely use this company again because of this to Tech in particular.!

Mr. Tyrone did in one hour what SEVERAL techs did not in over a year of service request! He thoroughly explained All of the issues that happen to be poor service from the previous techs that he had to go behind and fix. He should be promoted to training other techs! Not only was he effective but he was efficient and incredibly kind! If they send a tech to you, ask for him! I don’t know how many other techs are as great as Mr. Tyrone (the ones I had before him were not) but if you end up with someone else, I would say that you’re taking a gamble. The only reason I am not giving the company 0 stars is because of Mr. Tyrone who deserves 5+ stars!

10 out of 10! Alex and his crew were the best! After moving to a new home with HVAC that was installed incorrectly they came in and fixed everything the same week. Integrity, great communication skills, great customer service with follow ups, 100% recommend!

Matthew was really knowledgeable and helpful on his visit. He explained what he was doing and how to maintain our HVAC systems.