R.M. Mullinix

It was easy getting an appointment and they were able to do the next day. Michael was our tech who was very thorough and explained everything he had done. Cost was very reasonable.

Needed to replace our HVAC and contacted a couple of companies for quotes. We met w/ Monte, who was fantastic. He actually came out several times to talk with us about options and our budget. Once we selected the unit/cost that worked for us, the new unit was installed within one day, and we were finally comfortable in our house during summer! The service techs were very nice and cleaned up when finished. Monte checked on us several times throughout the install and again the next morning. Can't say enough positive things about this company and their people!

We had a water leak coming through our ceiling air vent, which needed immediate attention. I call RM Mullinix because of their excellent reputation in the BCS area. They came out within an hour and quickly repaired the problem. The service tech clearly explained the cause of the problem, and he was very easy to deal with.

Great service. Thanks RM Mullinix.

I needed to replace my 20-year-old HVAC system and invited three bids. Pat took the time to explain how my existing system works, gave me three options to choose from, and explained the differences between each one. R.M. Mullinix had the best price and I was comfortable that I knew what I was getting. The next day, Mason and Anthony showed up just as I was leaving for work, and when I got home, the new system was blasting cold air. Thank you all - very happy! (p.s. get the air purifier; it is worth it!)

Service was prompt and on time. We had a Carbon Monoxide alert and r.m. mullinex sent someone out before the fire dept had determined the source. It was not the furnace but they took the time to do a complete check just in case.

The folks who “sold me” and installed the replacement system were very professional and accommodating, with job cleanup and followup. This summer will determine the system’s efficiency, and their semi-annual checkups. As of now, I am greatly satisfied with their service. RECOMMEND.

Shelby and Joaquin came right out and I couldn't ask for better service. They were on time, professional, and took the time to educate me on a few aspects of my system. I couldn't be happier with the service. Thanks, guys! Oh, and Victoria, you are a wonderful dispatcher and representative of the company. Thank YOU for your help this morning.

Called early in Monday and they fit us in today. The only thing which was a bit of a delay,confirmed appt.
For 1230 -1:00pm Arrived,2:00pm. He checked system and went in n out and then replaced filter, made a few adjustments and then out the door.
Covid safety mask worn all the time in the house, Thank you it is for both our protection.!!!
Good service, friendly tech. Would refer to folks if asked.

We had our spring check up done today. We never had problems with Mullinex, always great service. Today was different. The Technician did his work on checking on everything. Once he was done he told me that everything was working great that the only thing he found was aa backe up pipe and he flushed it. He then told me that there was a fee for that but if I would renew the spring and fall service he could wave it. He never once told me about a fee for flushing pipes before he flushed them. So I told my husband about the whole situation. He started talking to the technician and told him that we had the pipes flushed before and never got charged anything. After that the technicians story changed. He told my husband that we are still covered under their service and there would be no fee. I feel like if my husband wouldn't have been there I would have been taken advantage of and ending up paying the fee.

Update

We received a call from the Manager. He apologized for what happened. He was very polite and sorry for what happend. He assured me that if we would have paid the fee we would've gotten a refund because the flushing was included in the service. He told me the technician was one of his newer guys but made clear that that is no excuse for what happened and that this is not how they do business. I told him that we were surprised too because we never had a problem with them and always great service. He offered us free service for a year. We politely declined but accepted the apology.

We had a heating problem after the power outages in February. Aaron was the technician and he did a superb job. He responded quickly, solved the problem, and provided us with good information about how to prevent future problems.