Goettl Air Conditioning and Plumbing Austin

Blaine did a great job fixing my pipes, was on time and super handy. Will call after hours anytime.

Just moved into a older house, I needed to make sure the plumbing was working properly, and I called in to get scheduled for a estimate Merissa helped me over the phone get set up for Sadie membership and while they’re out here I got quotes for a tub replacement. Great service 10/10 recommend

The rep Joshua that came to my house was very good. He explained everything to me and showed me the pictures he took so I could understand better.

Really good experience with Goettl today. Even though during the repair, another issue was caught, I was immediately told they’d get me on the schedule tomorrow morning to fix everything. Josh Toungate was the tech; super communicative, friendly and helpful! Would recommend for anyone

Update: Eben came by today to get everything up and running! He mentioned he just started with the company but I couldn’t tell. Really nice and helpful! Goettl is lucky to have him

Our AC stopped working later in the evening. Called Goettl and they were able to send a technician! Jarod W came after dark and was able to look at our unit. He was friendly and knowledgeable. Showed us what steps we needed so keep our current older unit instead of a costly new one. We even signed up for routine maintenance so keep our unit for a long as possible. Unfortunately it was an electrical switch problem and not our AC so we had to call an electrician.

Wil replaced our kitchen shut offs. We had a leaking one and he did a great job fixing the issue and putting our mind at ease. He is efficient and so personable.

Placed a service call for a running toilet. Waited a week for the appointment & was given a 2 hour window, 9-11am, the day prior to the appointment. Service technician showed up right at 9am, spent a few minutes determining we needed a new flapper, then told me I was his first call of the day & his truck was completely bare, so he needed to drive 25 minutes back to the shop to get a flapper. Spent 45 minutes waiting on him, he was in and out in 2 minutes when he got back.

Being his first call of the day, I’d expect him to show up with a fully loaded truck, or at least a flapper for a running toilet call. I would have preferred he made a quick trip to Home Depot instead of across Austin to the shop.

It was just an annoying waste of an hour of my work day. Called to leave feedback as well & the receptionist was super nice.

I signed up with Goettl’s service maintenance program - Sadie Club. It was priced competitively and saves on repairs. Joshua came to do my AC maintenance and found an issue. Took the time to explain and show me what the issue was and didn’t make me feel dumb. Very professional. I highly recommend this company.

Fast, same day repairs right before Christmas. Fair pricing. And a fantastic plumber who answered all my questions and stayed until the job was done!

The Goettl team is fantastic! They arrived ahead of schedule and worked on the coldest day of the year to fix several damaged pipes. Everyone from the scheduling team to the plumber was incredibly professional, knowledgeable, and personable. I’ll definitely work with them again and highly recommend them.

Goettl was very easy and quick to schedule with and I especially like the text alerts they provide with status updates, and that you can text them on that same number. Richard A. repaired a clogged kitchen drain line, a clogged bathroom sink, rebuilt the drain line and also repaired a toilet that had a broken filter. Everything was repaired quickly and professionally. Richard took the time to educate me on the issues and how I can maintain my pipes to mitigate against future issues. I will use Goettl for all my future plumbing needs!