Goettl Air Conditioning and Plumbing Austin
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Goettl Air Conditioning and Plumbing Austin Reviews - 100
4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Teresa Revels
I love the Sadie plan! It allows me to make sure that the regular maintenance is being done on my AC and plumbing to avoid surprises and costly repairs, as much as possible! Most recently Matt came out for one of my plumbing checks. He flushed my water heater to remove the sediment and made sure all my lines were clear. Super sweet and amazingly helpful! Had the same experience with the tech that came out for my cooling system check and the original tech that came out to take care of a drain issue that I had. I would highly recommend Goettl!
Cole Garrett
Merissa from Goettl air conditioning and plumbing was incredibly helpful and professional. She made sure that my experience with Goettl was as smooth as possible. Her attention to detail and excellent customer service skills are truly commendable. I highly recommend her and the team at Goettl for any plumbing or air conditioning needs.
Michael Vo
Once I made the appointment online, communication and confirmation emails and messages helps confirm when the technician will show up. The tech was friendly and took the time to do his job, even though it was getting late in the day. He was transparent with his assessments and made his recommendation for repairs, which made it easy for me to make a financial decision. The only bad part was the tech did rush the last part of the cleaning and missed one side on the unit. But it was a long day so I can empathize.
Rob
Gustavo and Ramiro came by, took out my old system, cleaned everything, and installed a brand new HVAC system with all tubing and lines and new thermostats and they did it all in about half a day! Amazing quality work and great customer service! If you need HVAC work, call Goettl and ask for Ramiro and Gustavo by name, they are the best techs I've ever run in to! If I could give them 10 stars, they'd get all 10! Very happy customer!
Ryan Diehl
Joshua with Goettl Air Conditioning and Plumbing was very professional, knowledgeable and courteous. He showed up when he said he would, inspected my unit and explained to me a couple tweaks I could make at home that would improve our AC efficiency. He quoted several options for different services and products Goettl offers that he thoughts would be of use for us and was not overly pushy in any way. A true gentleman and a professional. I will definitely have Goettl out for future AC and Plumbing needs!
Renee Townsley
Richard was great! Listened to what we had to say and then got right to work. He diagnosed the problem and stayed to correct it. He was very nice and professional. I will definitely use this company again.
Melanie Gould
Our techs, Johnny and Carlos Yi were very professional and knowledgeable about the system we were putting in. I appreciate them working hard to get everything done- a complete new inside/outside unit as well as duct replacement. Very good service.
Tina King
WOW... I wish that I was able to leave a 10-star review! Jackson, the representative from Goettl who serviced my air conditioning unit today, went above and beyond! He explained everything well, was super friendly, and very thorough. I can also tell that he is a very trustworthy young man. I highly recommend Goettl!!!😊
Joseph Mayabb
The Sadie club is definitely worth signing up for. I spoke with Merissa from the office set me up for a whole year so I’m glad I went with Goettl for my new ac system installed. They went above and beyond to make sure that everything was done correctly. I will be recommending Goettl to all my friends and family for their air conditioning and plumbing needs!
Natural Blonde
Chris Rios is here now fixing A/C. Super kind and knowledgeable. Explaining everything in simple human terms, which is always appreciated after working all day. Was scheduled for tomorrow, but was able to fit me in on a 90° day today! Thank you!