Black Plumbing-Abilene

They were so quick to get to my issue and fixed it in a timely manner. I definitely recommend!

The Technician was very knowledgeable, polite, fast and didn’t cost me extra money which I was very grateful for.
10 out of 10 I would honestly give him and Blacks a 100!

Highly recommend!!!

Very professional. Explained the work that needed to be done very thoroughly. I wasn’t able to be there for most of the work, but Kenny called to keep me updated about the progress. I would definitely call again if I have another plumbing issue.

Our gas fireplace was not working. For $150, Black Plumbing did show up on time for the initial evaluation. We discussed what would be done and the bid was high, but we decided to go with them anyway.
The day they came back to do the work they were 2 hours late, but they did call to tell us they would be late.
After several hours of work, we do have a functioning fireplace however a new key was not installed (which was discussed and assumed to be part of the $1485 bid). Now we have to keep a giant pair of pliers on the mantel to open and close the valve manually. This is not okay.
Also, the brackets on the brickwork outside are a clashing shade of forest green for some reason. Would have expected the brackets to match the pipe or the brick, one of the two...

The pressure test failed and they said they would be back Monday to find and correct the gas leak (this was on Friday.) Monday 11/21/22, they called to say they had been assigned a different job and would not be able to come to our house until Wednesday morning. The caller said there was nothing he could do about it.

While the plumbers themselves were courteous and professional, I don't feel like we are getting the level of service we are paying for.

UPDATE: Wednesday a different Black Plumbing crew came to find and correct the gas leak. The email said 8:30am but their records showed 9am so by my count they were late but on time by their own. The second crew was as courteous, professional, and clean as they first. They found the leak and corrected it. Pressure test passed, however the inspection by the city will be after the holidays.
The second crew also changed out the valve in the firebox to one with an easy turn knob so we can put away those giant pliers.
For this third visit, the bill was $551 (3 hours labor plus about $50 in parts for the leak fix). They also installed some CO2 sensors in hallway and garage stating those will be required to pass the city inspection.
Changed rating from 2 (Poor) to 3 (Average) based on this follow up visit.

Not only did he find and fix the problem in a fast timely way, he also listened to other issues we had as well. All our issues were resolved in under two hours. He was so polite and friendly!!

My plumbing issue was taken care of efficiently. I was impressed with how quickly it was diagnosed. Joseph was friendly and professional. I will be calling Black Plumbing for any future plumbing issues.

After hours service performed professionally and well. Explained what caused the problem and for a very fair price considering the time of day.

I will definitely be using Black plumbing again. The guys that came out were amazing and detected the plumbing issue so fast! Very professional and good at what they do. Thanks black plumbing!

they were quick to respond very professional and the price was great we will definitely be using them again.

The gentlemen did a great job and worked over to assure that the job was done and completed efficiently. Will be using them again in the hopefully distant future. Well done gentlemen!