Black Plumbing-Abilene

To say that I am grateful for Black Plumbing is an understatement. Our hot water heater went out Saturday and with having kids, already not having hot water over the weekend, we really needed the hot water heater replaced. After miscommunication of scheduling Sunday night for services on Monday, the office staff made sure we would have services on Monday like we were told. Nathaniel and Mitch came out at 1pm on Monday and another young man whos name I didn't catch came to help around 10pm. After assessing the problem and getting the supplies, they started the job around 3pm. 11pm rolls around and they are still working through all of the problems that they ran into. Not once did they give up because it was late. I felt so bad that they had to put 3 different hot water heaters in before one finally wasn't defective but they worked through it like it was nothing. After the 3rd one, we finally told them to call it a night and they could come back this morning to finish and check anything they needed. Nathaniel and another young man were here right when they said they would be.

Having kids, this kind of stuff is irritating(not having hot water), but Nathaniel, Mitch and Black Plumbing made the experience full of laughs. I would recommend them to anyone! 10/10

Dillon, the technician replaced an under sink drain pipe and the unclogged the drain line into the stack. He got right to work with the right amount of discussion and assessment, got his parts and tools and pretty quickly, put the situation to right.

I appreciated the responsive, just-on-time arrival. Having used Black's before for a other issues, there was no drop off in the thorough repair.

I just had to say what a great experience I had in Snyder today. Last night a fresh water pipe broke under our house. My husband turned off the water then. We had NO water !! With it being Friday, I was really concerned. I called a plumber we had used before, and left 2 messages. Then, I called Black Plumbing. A woman took my info, and I got a call back quickly. He said plumbers would be here in a little over an hour. I was very happy !! The 2 guys who came out were respectful and knowledgeable. They fixed the pipes in less than 2 hours. I was very impressed !! I would highly recommend them !!

Kenny was very professional and got the quickly and without a mess, as is the norm with the plumber I usually call. Black Plumbing was a bit pricey, but who isn't these days. Thank you for a job well done.

Don't recommend this company. Just like to charge.
1st. Providing the service for heating element and adding JOB COMPLETED NO WARRANTY, didn't check if it work or not, charge over $300.
2nd. So when the 1st service they provided didn't work, ask them to come fix it, try to blame around and keep charging $150 for driving here.
Finally, problem still there, waste over $450.

They were fast and quick after we called them because our hot water heater was leaking. We tried turning it into our home warranty program which covers water heater but they said because it's leaking it's not covered. The tech told us we had a old hot water heater and it should be replaced. Which we did and it was installed the same day. Black Plumbing has been our Plumbing company since we bought here in Abilene. As long as they are here we will always use them. Thanks Black Plumbing.

These guys came out and fixed the problem fairly quickly. Reasonably priced considering they had to drive 25miles to our house. Milage and time add up quick...but the parts and fix expenses were fair.

We had a very positive experience with Mike. He was helpful, friendly yet professional, and did a great job reconnecting our plumbing and set up our faucet after we got the sink and counters replaced. He also replaced our garbage disposal. We feel confident in the work he did and so glad we called Black Plumbing-Abilene.

Very helpful and easy to talk with about leak issues. Knowledgeable on resolving. Happy with service and will continue to use Black Plumbing. Highly recommend them.

Jason and his helper were very helpful and they did a excellent job. I would not hesitate to use them again.