LB Chase Mechanical

Great service, would recommend them to anyone needing help with HVAC issues.

I just had a new HVAC system replaced. Devin A. was the salesman but a better title is a Senior Technical Sales Rep. He and I met and talked about my current system and covered all the good and few bad things about it. In a couple of days, Devin sent me a quote with some different systems that both met my needs. I settled on one and placed an order with them.

Given the current supply chain issues, they were able to get a system ready for install in a very reasonable period of time. On install day the crew did a very good job of removing my old system and installing in the new one. They were very considerate of my property during the process. They got the system up and running in one day and scheduled a time for a service technician to come do the detail setup of all the components.

I could not be happier with the service I received. They have a new customer for life.

Charlie was very professional, friendly and prompt. He found a needed repair and completed. Every person that has come out to perform my yearly checkup Service has been great to work with and Charlie was no exception. I highly recommend L. B. Chase to everyone. Thank you.

Outstanding work provided by LB Chase team. Efficient in getting old system removed and new system installed. Great attention paid to every detail. Not only does the system work well, but they left the area cleaner than they found it. Very impressed. Will use them for all future maintenance and repairs. Thanks Jay, Maurice, James, David and Todd. Kudos on a great job done.

Installed gas pack unit in our cabin, did a very good job, arrived on time, everyone knew what they were doing. Cleaned up everything after finished. I would highly recommend L B Chase to anyone needing a new unit or any repair work done.

Great experience! A/C went out one night, called LB Chase the next morning - the tech came out and repaired the unit the same day. Very reasonable price and very professional service. Experienced tech was also very friendly, gave an accurate estimate up front, worked quickly and gave me some tips to keep the unit running efficiently. This is how businesses should operate! Happy to support a great local business!

I got several quotes and asked for feedback on social media. LB Chase was highest rated and competitively priced. Professional interactions with everyone and a smooth installation. Recommend.

Follow-up 7 months later after service calls and replacing another heat pump at a rental unit and I am even more impressed with the team LB Chase. They are great to work with.

Professional, timely, gave updates promptly. Installation was successful and done well.

I have used LB Chase now to install several various HVAC solutions at different construction projects-all high efficiency solutions tailored to each specific situation, including ducted and ductless solutions. I found the owner to have a great deal of integrity. He's honest & stands by his work- 100%. I would highly recommend this company for a new construction project & I would also HIGHLY recommend this company for maintenance and repair. LB Chase has a really wonderful group of maintenance and repair techs who I have found to be professional, knowledgeable, friendly & helpful.. Since I am not always onsite it is critical that I have someone I can trust to manage issues as they arise & communicate them back in a timely manner. These guys are awesome about that! Their office people are great as well. Also, If you are interested in the efficiencies of ductless mini-split technology , Devin is really knowledgeable in this area & a breeze to work with. This has been critical for me, because I have found over the years that with this particular technology, it's important to have the right person diagnosing & fixing the issues. LB Chase also works on my geothermal system and have done a fantastic job with it. These guys do it all. Call them. You won't regret it and you'll be in good hands!

LB Chase did an incredible job for our family. We have been using another local company which we will not list here that we were incredibly unhappy with for 10 years.. We have been through problem after problem over the last 10 years and of course it is never there fault and they never follow up.We paid a lot of money for our 2 A/C units and were always made to feel like we were a burden each time we called with a problem. Believe me we would have loved not to have to call and the work have been right the first time. Our 10 year warranty had just ended and we looked up reviews on different local companies to call. The reviews for LB Chase were flawless and now we know why. Our A/C unit went out and our house was around 95 degrees. When we called I talked to an incredibly nice, professional and understanding lady on the phone. She told me how sorry she was that our a/c had gone out and said she would get someone out right away. I felt at that point after talking to her that we had made the right decision. Thank you to her first of all. Then not too long later we received a call from Greg saying he was headed our way. He arrived within the hour. He worked his butt off to get our units running right and kept me informed the whole time as to what he was doing. The price was incredibly fair and now we are back to enjoying the comfort of our AC units. We are going to have to replace one unit this Fall and we will not call anyone else but LB Chase in the future. Thanks for all your hard work Greg and restoring our faith in A/C companies.

Rob Mulliniks
Sevierville, Tn