when you call pioneer Plumbers they have this really cool message that says they will put you through to one of their "amazing" associates. so when i was put through to helpful lovely person, i asked them to send an amazing associate to help out with our crapped-out shower mixer tap... they sent Vince - I am not going to put his last name here, but he was awesome and got it fixed in a jiffy. I do miss the surf boards, although they might put gigantic davey crocket hats on their trucks in future, who knows? outstanding service from knowledgeable people, isn't that always the goal. Pioneer has them in spades...well done indeed and nice job, thank you Vince!!!
Happy with our service today. 1David was very professional and detailed. He took the time to explain options for the repair and went the extra mile to make sure the water heater was set up for successful service in the future if the need arises with the correct pipe.
Austin installed two clean-outs in the sewer line from the house to the main sewer. Austin (as well as David, who made the initial inspection and analysis) was courteous and communicated clearly throughout the process. Excellent work!
Thomas Grammer did an excellent electrical inspection on my home to ensure that my property was free of electrical hazards. He explained in detail from installation to upgrades. He informed me about how to deal with power surges, insufficient voltage, dead outlets, etc. and its solution for electrical safety. He provided me with upfront pricing for all electric repairs or installation. You could trust him to do the job right!
Great customer service Suzanne was very helpful. Unit was really acting up they were able to solve the issue and got me back up and running!! Highly recommend
Communication was clear, they did everything they said in the time frame. Quality of workmanship was excellent. Left the job site at my home clean through the duration and upon completion. Followed through with details that were discussed. Daniel and Tracy were great and conscientious of their work.
New Water Main- They came out quickly which is what we needed and replaced the water main. The disclosure was definitely not as described- We were told they would do their best to avoid the sprinklers. Not only did they chew them all up with tractor, the main unit was ruined. We were then told by Surfin' Plumbers "it is not a big deal, probably only $200 or $300 to fix it". Right.......We had to then spend $5k to redo the sprinklers after they finished. We were then told to call as soon as the sprinkler job was completed and they would come right out. They didn't come out til the next day after a thunderstorm and major rainfall causing more of a mess. A large decorator type rock was buried in the hole and covered over. Needless to say it was a headache and frustrating. Assuming for a small job they would be fine but I would not trust a thing Robbie says.
Will Dee
when you call pioneer Plumbers they have this really cool message that says they will put you through to one of their "amazing" associates. so when i was put through to helpful lovely person, i asked them to send an amazing associate to help out with our crapped-out shower mixer tap... they sent Vince - I am not going to put his last name here, but he was awesome and got it fixed in a jiffy. I do miss the surf boards, although they might put gigantic davey crocket hats on their trucks in future, who knows? outstanding service from knowledgeable people, isn't that always the goal. Pioneer has them in spades...well done indeed and nice job, thank you Vince!!!
Katie Majovski
Happy with our service today. 1David was very professional and detailed. He took the time to explain options for the repair and went the extra mile to make sure the water heater was set up for successful service in the future if the need arises with the correct pipe.
Deron Smith
Austin installed two clean-outs in the sewer line from the house to the main sewer. Austin (as well as David, who made the initial inspection and analysis) was courteous and communicated clearly throughout the process. Excellent work!
Carla Watters
Vince was prompt, informative, knowledgeable and such a gentleman. So thankful he took care of us. So happy with Pioneer!!!
Caitlin Kimmerling
Vince was awesome - very professional, very informative, and had us up and running in no time after a pipe burst in our home. I highly recommend!
Debra Hudson
Thomas Grammer did an excellent electrical inspection on my home to ensure that my property was free of electrical hazards. He explained in detail from installation to upgrades. He informed me about how to deal with power surges, insufficient voltage, dead outlets, etc. and its solution for electrical safety. He provided me with upfront pricing for all electric repairs or installation. You could trust him to do the job right!
Marcus Johnson
Great customer service Suzanne was very helpful. Unit was really acting up they were able to solve the issue and got me back up and running!! Highly recommend
Jay Geller
Jeremiah Olsen did an extraordinary job of refurbishing our house electrical system after performing a thoroughly professional electrical inspection.
Patrick Keefe
Communication was clear, they did everything they said in the time frame. Quality of workmanship was excellent. Left the job site at my home clean through the duration and upon completion. Followed through with details that were discussed. Daniel and Tracy were great and conscientious of their work.
Peggy Okuneff
New Water Main- They came out quickly which is what we needed and replaced the water main. The disclosure was definitely not as described- We were told they would do their best to avoid the sprinklers. Not only did they chew them all up with tractor, the main unit was ruined. We were then told by Surfin' Plumbers "it is not a big deal, probably only $200 or $300 to fix it". Right.......We had to then spend $5k to redo the sprinklers after they finished.
We were then told to call as soon as the sprinkler job was completed and they would come right out. They didn't come out til the next day after a thunderstorm and major rainfall causing more of a mess. A large decorator type rock was buried in the hole and covered over. Needless to say it was a headache and frustrating. Assuming for a small job they would be fine but I would not trust a thing Robbie says.