Search

Amenities

    Pioneer Home Services Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Diana Norris

    Highly recommended! We have a solar system and a back up generator but when the generator came on it would trip the main breaker! Pioneer sent us an electrician, Jeremiah, he explained to us what was happening, found a solution for our problem, accommodated to our crazy work schedule and installed everything for us. Now we not only have an improved breaker but a hole house power surge protector. Jeremiah was awesome, professional, respectful, knowledgeable. Just look at the picture of the system he installed, neat, clean and seamless! I’m extremely satisfied! Thank you Pioneer for having great professionals!

    Whitney

    **UPDATE**
    They flat out lied to us and the BBB after I filed a complaint and they refuse to compensate us for the fact that because of their screw up we were unable to live in our house for 140 days. Then and their insurance did nothing to financially alleviate the hardship they caused. We’ve lawyered up and are filing suit.

    They flooded our house we had just put on the market causing us to have to take it off. Their insurance has been giving us the run around now for 4 months and Surfing Plumbers have washed their hands of the problem. DO NOT do business with these unqualified individuals.

    Thomas Coons

    Jeremiah was lovely I will highly recommend him for any job and Pioneer company best pricing town get these people a call

    Jay Olsen

    Pioneer Home Services is a great company to work at. We treat our clients like family. The management gives us guys in the field the resources and capabilities to bring our 5 star service to your home. Whatever your situation is we can either upgrade or provide repairs to your home when its convenient for your family. Making your dream home a reality is a stress free experience with our creative payment plans even in these hard times, and some options have interest free rates. We can even plan your projects in phases to accommodate your needs. Give us a call, it will be our pleasure to provide you the best home services in Nashville.

    Me w

    Jeremiah Olsen was our provider. His level of expertise and level of communication explaining what we needed to do and different options well exceeded my expectations. He also let me know of multiple other services they provide and went over different payments options and was very thorough in every aspect of the services they provide. Overall I could have not asked for a better experience. He is a true asset to your company.

    Jake Nawas

    One of the best service experiences I’ve ever had in any industry. Met with Jeremiah on a Monday, he explained everything needed in my house very clearly and never made me feel like it was a “sales” thing. By Friday of the same week Jeremiah and Kyle came out and did a big job in one day, working into the night to make sure all was correct. Can’t recommend this company (and those gentlemen specifically) enough!

    Maria H

    Thank you Randy and Aiden for a great service!! We bought a new split unit for our home with Pioneer Home Services and they provided the best price and financing option for us. They arrived on time and completed the removal of the old unit and the installation of the new one quickly and efficiently, and they were very professional and friendly! We appreciate you! - M&D

    John Allen

    Vince came out and was very knowledgeable about the septic issues I had been dealing with. With his help I am now able to use my water again. My appointment was for 1 to 3 pm and he was able to get to me alot sooner. Vince was very polite and professional and I definitely recommend this company for your needs. Thanks for your service to our nation again Mr. Vince... Hooah

    Melkha Katz

    Michael Tienvieri did an excellent job and he was able to obtain the most perfect faucet! We have never had a problem with any of the techs that have serviced our home over the years! Michael deserves a week of lunches !

    Tina French

    John H. came to check my new HVAC unit due to a sound I’ve heard twice for a very short time, but we weren’t able to recreate it. He did check things out and encouraged me to call them back if it reoccurs. I do love my new American Standard unit. In addition I asked him to look at my condensation drip line running to the exterior as I was worried about something originating from my builder (home 3 yrs old). He took the time to investigate thoroughly- explaining everything in an easy to understand way. There was a strange white residue on my exterior wall and while he had some ideas of what it might be, he took photos and sent to his supervisor for additional input. He informed me they would call me back about that. He answered all my random questions and left. About 10-15 minutes later I had a knock at my door and it was John and he had contacted Matt T. ( he serviced my old unit multiple times and was familiar with my set up). John provided Matt’s explanation- (was similar to what John thought) and I really appreciated him taking the time to come back and inform me in person (particularly when severe storms were baring down on us). I must say I was a little hesitant and skeptical when I learned of Frog and Pioneer merging as that can really affect service (absolutely loved Frog). I was very surprised and pleased with Pioneer services and the technician they sent. Would definitely recommend them.
    Aside note: if you buy a new Beazer home- get your own pre-close inspection and have them look carefully at HVAC and plumbing.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload