Donelson Air Service Experts

Our tech Will Reyes couldn’t have been more skilled and professional. He got the job done quickly and effectively while clearly explaining the repair process along the way. Very happy with his service and with the company’s response to our issue. Highly recommend.

Austin and Davey were my servicemen today for a routine a/c tune up. The guys are a 10 hands down! Professional, courteous and ahead of schedule. They were very informative, competent and was able to educate me on the status of my unit and how to preserve the units life span. They were able to answer all my questions with no problem. Just refreshing and blessing to get good service in these times.

Thankful in Old Hickory.

Chris L. did an amazing job! He was very professional, timely, and courteous! I appreciate the wonderful customer service that is always offered by this company. Thanks!

Garrett was our service technician today, and he has a knack for it! He had his original theory and quickly got to work. Not only was Garett’s theory correct, he was quickly able to solve the issue in record time! He provided a wonderful explanation, so I was able to understand the problem and cause. Garrett was courteous and professional. He was efficient and accurate.

Nick (technician) and Don (name? Service expert) were prompt, polite, and a fast workers. Nick explained pricing and membership deals well and set me up for paid visits for the fall and the following summer. I have been using Donelson air since buying my house in 2018, and they have never let me down.

Will Reyes was amazing! He was on time, he communicated effectively, and he made sure that we had everything that we needed before he left. I will definitely be calling for him specifically in the future. Thanks so much!

Mid-State Tech-Jose & Sales Rep-Matthew are highly professional, courteous and dependable. They showed up as scheduled, analyzed the issue and quickly resolved the problem. I will always recommend Mid-State to anyone who needs AC, heating and plumbing repairs.

Chris and Brandon came to inspect our ac unit which isn't cooling properly.. They were very professional and nice.. They done an awesome job.. We look forward to future business with them

I sent Eric Farmer an email detailing some problems with our unit. He called so fast and got more details about what we needed! In spite of the holiday weekend, he had an amazing tech, Chris Larson, here the next day! Both were professional and helpful in every way and our problems were resolved sooner than we dared to hope!

Landon serviced our units today. He found two issues, explained the impacts, and answered our questions thoroughly. Landon was able to resolve the issues in the same trip. We signed up for the annual service contract based on his quality of work and representation of the company. Thank you!