Lee Company

Sale and installation were great. Service department is horrible. Schedule an appointment and they don’t show up. Scheduled another appointment.. called to verify they were coming.. didn’t show up. Called to see why they didn’t show and was told that I had the wrong day.. after I had already called to verify they were coming. I used Lee company thinking that they would be more reliable but I was wrong. Will not use them again. Don’t waste time responding with your standard “sorry to hear this and please email us”. I’ve called several times attempting to get the service that I’ve already paid for. DO NOT USE THIS COMPANY

Lee Company is the best, HANDS DOWN! I help a company manage an apartment complex located in Athens, Tn. There are are many different issues that arise and they come up often. They offer every single service you could EVER need, Commercial or Residential, from plumbing, electrical, air conditioning, outside plumbing repair, outside electrical work and even "home improvement" repairs such as replacing a bathroom floor plywood, vinyl and installed new toilet. It is SUPER SUPER convenient to be able to just one place vs having to call several different complanies! They are very prompt, professional and their quality of work is off the charts. They have made my job no my LIFE so much easier! I would recommend this company to every single home owner or business owner who is in need of ANY TYPE of repair!!

Had them out to do a refrigerator repair. The tech was understanding when I realized the quoted price for repair was more than a replacement fridge would be. He was VERY nice and professional. I asked him to provide measurements for the opening so I could find another replacement. He was about to leave but went back in and provided the info graciously. I can easily recommend Lee Company!

I had my BUS fuse box changed for my house changed to breaker panel box. Matt , the project manager was very prompt and gave me a fair estimate. Danny, the electrician was here by 8am and worked without lunch or break until 4:30 pm to get everything completed so we could have electric that evening. Danny was very respectful, answered any questions. He has a great work ethic and is very knowledgeable. He needed assistance because you always run into problems especially when your panel box was the original one from when the house was built in 1960. Matt jumped right in to assist him and worked on my electrical system for a couple of hours. I truly appreciate them both.

Showed up on time. Did the job and was careful not mess up my floors with muddy feet. Courteous and respectful of me while I was on conference calls working at home. The technician found only one problem which was fixed quickly and for a reasonable price. He did have some recommendations that seemed like sales opportunities, but they were realistic and not a hard sell

Plumber came to diagnose water heater failure and bathroom leaks. Passed over to project manager who totaled cost of repair. He identified himself as Lee Co employee w business card. All went well except i was asked to pay 100% of cost days before the date of repairs are to be done. This was a lot of money to me. I was taught that you were to pay 30% prior to home improvement/repair. This made me very uneasy

Called Lee Company to come diagnose an HVAC issue when our A/C stopped working. The technician came out and let us know which part needed replaced. The tech was friendly and professional- a diagnostic fee well-spent.

I get a call from him the following morning with the quote for the part (a controller module for the blower motor) and the cost to install. This was $1600. The price of the part was alledgedly ~$1500 and ~$100 labor to install. The problem is, I found the same exact part online for $250. The install itself takes about 10 minutes. So that's what I did, and saved myself $1350. After speaking with some neighbors, many have similar stories.

Hard not not feel taken advantage of when given quotes like this. Lee Company will not be considered for any future projects, maitenance or repairs.

I called for an evaluation of 4 electrical socket & power box tripping.
We setup the repairs to be done following week.
Tech was very professional. Knowledgable & understood all issues quickly. He came up with good solutions to all. I received an estimate. Looking forward to getting problems fixed.
Actually talked to a really nice, helpful “real” human to get the help started on my first call!

technician was early, professional, and friendly. He fixed my issue by doing a days worth of work in 2.5 hours. 5/5 would recommend.

By the time Lynn the receptionist answered, professional, prompt and clear. Dewayne arrived early instead of after 5 PM...Was not pushy and made recommendations to save on the cost. Made a decision to have it done by him and extremely satisfied and affordable cost. recommend them highly