Advanced Heat AC & Plumbing

The Advance Team responded promptly and professionally. We worked with Clark on the HVAC side and he was honest and transparent about our issues and pricing. On his referral, we worked with Dominick on the plumbing side, and he was also extremely honest and transparent about pricing and issues. The Advance team has been knowledgeable and trustworthy in my experience. I would definitely call Advance for future service needs.

We have used Advanced for a few years and they have been great! Dominick is extremely knowledgeable, professional, and courteous. He communicated well and resolved my issues quickly. Highly recommend!

Our home is on a slab. So when we discovered we had a leak (Thanks to water company letting us know water was running for more than 24 hours) we started checking options. Ultimately we decided our best course of action was to re-pipe the whole house. We had a plan to do it ourselves with the help of a friend who is a plumber but his schedule was just too jam packed. So after 2 weeks with no water we had to do something. Got numerous quotes and we chose Advanced. They gave us a great deal and were able to come right away. Zack and George spent 2 days at our home working on this project. They were punctual, courteous and did great work. Thank you to Advanced for helping us in a tough situation and not breaking the bank.

Clark arrived on time, very professional, and very knowledgeable. We discussed the repairs but I decided to go with a new unit. He was not pushy at all. He explained the different units and answered all of my questions and concerns. Install went well and I’m happy with my new unit. Great job!

Dominick showed up on time, was professional and courteous, friendly and personable. He explained in detail what he could do to help and how much it would cost to fix. He took care of the problem quickly and did a terrific job! We will be recommending this company (and Dominick) whenever anyone needs plumbing work.

Clark was extremely knowledgeable and professional. He arrived on time and got our AC back up within an hour. Had the original call to set up the appointment at 5pm Thursday, the AC was fixed by 1pm Friday. Can’t recommend enough.

I recently had an issue with water leaking under my water heater, and I called for someone to come and check it. Advanced HVAC Plumbing sent someone over the next day which was an ideal time for me to be there. The problem was my old water heater going bad. Fred the technician came and assessed the situation and gave very knowledgeable information on the product. In watching his work I could tell he was excellent at what he did and highly respected his work and the customer. I was very please with the installation. There were also issues with my toilets and I decided to replace them. Fred also did a great job installing those as well. There was no waiting list to get these jobs done and the company respected and accommodated my time. Fred was very friendly, answered all my questions and made recommendations on other plumbing in the house. He could be a very good salesman for the company. 😊. Thank you Fred for being a very good representative of your company, your professionalism, knowledge and timeliness in getting the job done!

My first attempt for HVAC help l was told “My company does not install mini split systems and that I would “not find a company in Knoxville to install it.” Clark from Advanced , Heating, and AC came out evaluated the mini split ductless system, and responded, “We install these mini splits systems every day for people.” That’s when I knew the best integrity comes from family businesses. Advanced heating and air I would go back again and again for services relating to heating, AC, and plumbing.

These guys are the best!! Gary and Randall came over and fixed our unit so that we would have AC. It was 80 plus degrees out and would have been miserable if it weren't for Advanced Heating and air! They helped us with a temporary fix to get through the day. They had a permanent fix completed the same day! We're extremely happy with their service. We have used their plumbing service in the past and that was great too! Pricing seems very reasonable and they will explain it so there is no surprises.

There was a scheduling SNAFU that resulted in a one day delay in service. However, Josh the HVAC tech seemed very experienced and knowledgeable, and got the A/C working again quickly. He also identified more long term issues with the system in need of addressing.