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Mack Heating & Cooling, Inc. Reviews - 75

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Erika Watkins

Amazing service by Salvatore! He was friendly and fast. Also, came same day, which was a life saver in this heat! Prices are also the best out of the few places we called. Would definitely recommend!

Tonya Dimery

They are always professional and do amazing work!! So thankful I called them for our maintenance package and for our heater repair! Would recommend them to anyone! The technicians are so very nice and the office staff is amazing to work with! Thank you!!!

Italian Passion

Service call for malfunctioning indoor AC. Technician completely unfamiliar with the unit, unsuccessfully fiddles around with it, then says he will need to take it outside and clean it for an additional several hundred dollars, but that it would have to be a separate appointment. He didn't even have any tools at his disposal to do a cursory cleaning in the meantime. $200 bucks and 1 1/2 hours later, i'm left with a broken AC in the middle of a multi-day 100 degree heat wave. Decided to use them because of all the "favorable reviews," which I find highly suspect.

Janet Murphy

Nothing but good things to say about the service I recieved. I called on a Sat. evening & they came at 10 the next morning & on a holiday weekend in the hottest part of summer. The technician was on time, friendly & knowledgable. Didn't overcharge for the simple maintenance needed even though it wouldn't necessarily be unreasonable to charge more for weekends. Will definitely call again in the future!

Tim Dorton

I have been using Mack Heating and Cooling for over ten years. Most of the same people have been working there during that time. My wife was home for the last service and she said that the technician knew where everything was at and went right to work. There is no better Carolina company in the HVAC industry. See you guys in the Spring.

Brenda Teague

Love Mack. They have been taking care of out ac/htg systems for years. We have s maintenance plan with them. They are alway on time, professional and take care of any issues e may have.

Jack Hamilton

We have been with Mack Heating since we bought our house in 2006. They have always been very prompt to respond and most courteous and helpful. We could not ask for a better company!! Thank You!

Regina Dewberry

They were very professional and took time to explain the process to me. I was told that Mack heating are honest and have integrity.

Sruly Epstein

I just had them replace a unit in my building. They were extremely friendly, knowledgeable and highly experienced. I couldn't be happier with how smoothly it went! Would definitely recommend them.

Steve Watchinski

Mack Htg is very reliable and friendly. they do spring and fall checks on my units and I have found them reliable and thorough. I would recommend them highly.

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