Air Kool Heat & Air

I called Air Kool to take a look at my heating system and they were out the same day and had my heat up and running in no time. Highly recommend this company for any of your air conditioning and heating needs. Very professional

I recently used Air Kool to service an older air conditioning unit at my parents home. They were able to perform service on the same day which was a big relief. The technician identified the issue and was able to make the repairs during the first visit. I was very pleased with the timeliness and overall service!

Our tech David was very knowledgeable and friendly. He explained everything that needed to be done and completed the job quickly.

Would not recommend. My A/C was running but not getting cold, Air Kool’s technician diagnoses the problem as low refrigerant. He adds refrigerant, bills me $200, but that doesn’t solve the problem. Comes back out the next day, takes out refrigerant because he thinks he may have overcharged it, still doesn’t solve the problem. He contacts the owner (Ken) to assist, owner doesn’t come out to check the unit himself and instead diagnoses over the phone with the technician. Quotes me an additional $900 for the supposed issue after already paying $200 for the service call and refrigerant I didn’t need. I insist on having the owner come out and check the unit himself before paying that much for an issue he THINKS may be wrong. Spoke with the owner and wanted to know when he’d be able to come look at the unit himself and what assurances I had if I paid the additional $900 and the issue wasn’t fixed. Owner say’s he would call me back next day to schedule a time to come check the unit himself. 2 days go by with no call and now I’m being ghosted by the owner after calling him twice and leaving voicemails. I’ve had another company come out, find the problem within 20 minutes, and quote me almost $150 LESS. Again, would not recommend.

My air conditioner went out on a Tuesday evening. I called Air Kool the next morning and they came out that very morning! Unfortunately, I needed a new unit, but Mr. Alverson and his technician had a new unit installed that afternoon. I cant say enough about their professionalism and empathy for my circumstances. I usually do not do reviews, but because I had call them about my heat going out last week, and they came and had me up and running in a matter of hours, I felt compelled to write this review. I highly recommend Air Kool! You will not be dissapointed.

Great company!! Supper nice knowledgeable people. Would highly recommend.

We have been with Air Kool Heat and Air for 8 years. Whenever we have needed them they have been out quickly. We purchased an air purifier along with our heat pump 8 years ago and they have maintained it and the heat pump twice a year since. Over a year ago we purchased a special product that has an ultra violet light that kills germs as the air comes through the intake area. We have not been sick since that product was put in. We don't even get colds. I can't prove it is because of this new light but I wouldn't let anybody take it out! All the service techs are very nice and they protect our carpets with always putting on slip-on booties. The receptionist gets back to us as quickly as possible if I have had to leave a message and she is knowledgable about their products and will check on when the service people will get to our house. I am really very happy with Air Kool Heat & Air.

Air Kool has replaced 2 of our HVAC’s and we’ve maintained service and repairs since. We have always had profession and courteous service. I would recommend to anyone

My AC quit on Sunday afternoon and the temperature upstairs sky rocketed to 91 degrees. Jane at Air Kool did everything she could to get someone over there as soon as possible. Of course with this heat wave I wasn't the only one having problems. We made it to Tuesday morning and the Air Kool technician arrived like a knight in shining armor. Steven did a beautiful job and had us up and running in under 2 hours. I did go with the one year maintenance plan that will have both units inspected in the spring and fall for one reasonable price which covered what I had to get fixed Tuesday. I would highly recommend Air Kool to any one looking for an honest, locally owned and operated company.

Quick, knowledgeable, fast, and reasonably priced service. Had old AC unit replaced with new. I was given serveral options and they worked to get the best unit for my budget. New unit was installed when stated and finished the job in a day. Great folks to work with. Would recommend to family and friends.