Northern Tool + Equipment

Got the apron for $14.99, what a good price! Huge shopping area, clean and spacious. Something for everyone, all your tool needs! Very friendly staff. Love it!

I enjoy the quality equipment and customer service at this store. They are willing to help you whenever you encounter an issue as well.

This place is toy land for all those who love to get in there and get'er done. They have everything you can imagine whatever job you are doing and they are very friendly people.

Very nice and helpful employees. One was helping a young new employee with our return and purchase. He was nervous but she was great and helped him through the process. Both very nice.

They have some stuff you can't find at the larger big-box hardware stores, and the store is always clean and well organized. So, in that regard, I have no complaints about the store or staff.

The issue I have is with their price-matching policy. They will only match prices that can be obtained locally, meaning if you can't drive across town and get that price somewhere near you, they won't match. This may be common practice, I don't know. But the problem is, they are the only people who carry the item I want to buy. There is nowhere else locally to buy. And the lower price that I found was on the manufacturer's website! And they still wouldn't match. I'll probably still shop there from time to time, but I'll definitely be looking for other places to spend my money first.

My husband loves his wood chipper!
And I'm sure i'm going to love this patio heater!!
Very Excited :)

This evening called the Rock Hill, SC store for an update on an item I ordered in mid July. I was put on hold and after 12 minutes was disconnected. Went online to the chat service. Chatted with Doug who gave me a complete update within 5 minutes. Doug was efficient with all the information I needed.

Items I went to buy weren’t available & shipping charges were outrageous ! Plus the App is terrible

had a great experience at this location with my pass purchase of a chain saw and shop heater.

There terrible when it comes to supporting the products they sale. The service department is a joke