Honesty Services

Submitted for an AC Tune-Up through American Home Shield back in April and was assigned Honesty for the job. Tech came out and 'fulfilled' the service. However, two months later, I'm working with a new contractor (NOT through AHS) who is re-servicing the AC Unit because Honesty did such a useless job. Take a look at these photos. Does this look like a unit that was cleaned two months ago? Waste of $100. Cost me more money in follow-up servicing fees. I went to AHS and worked out a partial refund. Also stated I would be canceling any claim they assigned to Honesty moving forward

We are disgusted with honesty services. Our home warranty company assigned them to us for an air conditioning repair. They couldn’t come out until Friday between 12 and 6 and we called them on a Saturday. Almost a week without a/c in July. Friday comes and we call at 3 pm to get status and they said the tech was running behind but we were next on his list. At 7 pm he had not called or showed up. We call back and the office is closed. Our home warranty company sent a message to their office and we never got a response. We called Saturday morning and they said the the technician arrived at 6:10 pm. We were all home and have a CPI doorbell… no one came to the door and no one called, he flat out lied. The girl in the office after laughing at our frustration said they couldn’t come out today and we would have to get back on their schedule for next week… completely unacceptable. Next call better business bureau. Use anyone but honesty services , they are anything but honest….

Our AC unit was out from Sun-Thursday morning, which is when Billy C. showed up to save the day!!! He was on time (actually, early!), diagnosed the problem in less than 10 minutes, and had our system up and running very quickly! My dad is disabled and hasn't been able to change the filters, and Billy went the extra mile to change them for us! We are SO appreciative of his professionalism, attention to detail, and his compassion to help us out. We give Billy and Honesty 10 stars!! Thank you!!

If I had to review on Tech Daniel’s work alone I’d most likely give him 4 to 5 stars and I’m only saying 4 stars because someone else had to suggest I call the warranty company to repair the hole he created to fix the leak. Apart from that he did top notch work, was professional and communicated unlike the first technician sent out by the company. The first tech said there was not a leak (see photos) which ended up causing me another service fee with the warranty company (American Home Shield) because said technician reported NO LEAK so they closed my claim. I honestly wouldn’t do business with this company again unless they were sending out Daniel because he’s the only one I know I can trust.

I had a small but problematic leak from the hose leaving the hot water tank on a Friday bumping into a 3-day weekend and Honesty Services was able to get a very friendly and professional technician, Cody, out within an hour. He was able to flex within a busy schedule, again, being a Friday, to install two bathroom faucets my wife had always wanted and was able to pick up while he was working on the leak. He presented options, potential risks, which didn't happen but I appreciated knowing. (I somehow got more room under the sinks due to the installation.) I had a good overall experience and am having them bid on pipe and HVAC replacements. Full service. I recommend them from what I have seen so far.

They were able to come out on the same day and "bail" me out of a tough situation. Lonnie was our technician and he was very friendly, punctual, and explained his approach very clearly. They were very reasonable as well unlike my previous experience with another plumbing company, Michael and Son who I will never use again. I highly recommend Honesty Services.

They scheduled promptly, diagnosed the issue, and relayed the solution. Work had to be done here to make the area accessible. They ordered the part, advised when it arrived, and kept in close touch to reschedule the actual repair while we waited for necessary work to be completed. The work was done professionally, courteously, and we are happy with the process and with the expertise of the technician and office staff!

I had my outdoor unit and coil replaced and all the employees were great and scheduling was fast. I have to say technician Barry was the best. He went above and beyond. He was polite and professional and I just really appreciate his good work. Highly recommend this company for your HVAC needs.

They were sent to us by American Home Shield , the first company ahs Assigned to us couldn’t be here until a week out and I told ahs my daughter had just been discharged from the hospital that day and was very ill and I am 85 and my wife is 82 and we need our air fixed sooner so they sent us Honesty services. Ahs sent us a window or 9 to. 12. But Honesty called back and gave us a window of 12 to 6. The worker showed up a few minutes before 6. He told us what he needed and said he would be back the next morning and put the fan in the ac. The next day some one in the office called and said they were scheduling him to come another week away. I told her the gentleman said he would be back the next day. And she said he didn’t make appointments that she did. It shouldn’t have been an appointment e was just finishing the job he started. This has been a terrible experience

We used Honesty Services for a plumbing job and were very pleased with the work. Mike was knowledgeable, friendly, and prompt, and resolved the issue we had without breaking the bank. We had work done to bring our gas water heater up to code, and he explained what needed to be done and why. Will definitely use Honesty again!