American Air Heating & Cooling Inc.

First I will disclose that I have done HVAC for a good part of my life as well as have run a business for 20 years but retired now. I called 3 company's for a price to replace my outside package heat pump unit. 1st one gave me a price on a piece of handwritten paper. 2nd said he would let me know never ever heard back.American Heating and Cooling showed up at the exact time as they said the would to give me a estimate. I had the owner Chad give me the estimate. He was very professional and gave me literature on the different units available and options. I knew within a few minutes that this company would be the one whom I would have do the install. He gave me a price and date for the replacement. Well my old unit went out before the install date and it was 95 degrees outside and I called them. They worked me in the next day. The crew doing the install were very professional. I was never asked for payment up front until job was completed. Financing was available. I would recommend American Heating And Air to anyone who who wants a great value for what you pay for.

A shout out to American Air Heating & Cooling. We had issues with our a/c draining and AA came through with a same day turnaround service. Tyler was very efficient and qualified in his problem solving and didn't skip a beat in resolving our issue. In today's current cultural lack of customer service, AA proved that there are still companies out there that work hard to provide excellent service.

Adam Breton, the technician from American Air Heating and Cooling Inc, fixed my air conditioner on 6/27/2022. Without a doubt, Mr. Breton was on time, polite, professional and most of all appeared to be an expert on all phases of air conditioning repair because he explained the problem in layman’s terms and fixed it right away. As a senior citizen on limited income, I was very comfortable with both Mr. Breton and the price of the repair. As of today, my air conditioner is working perfectly. Thank you God.

FYI: American Air Inc. has an air service membership where the technician comes out twice a year and clean, tuneup and service your heating and cooling system. I’m definitely going to purchase this membership with this outstanding company.

Both my husband and I work from home so when the air condition stopped cooling the house it created an emergency situation especially with temperatures and the heat index in the 100s!

I called and explained the situation and Chad, the business owner was able to come out to my house the same day that I spoke with him. He was able to correctly diagnose the problem and fix it!

At the time of this review, the temperature is slowly dropping from HELL to a more comfortable temperature! :-)

I appreciate the responsiveness from American Air Heating & Cooling and their willingness to accommodate us.

Best home repair experience I've ever had, American Air Heating & Cooling was fantastic through the entire process. They contacted me right away after I submitted my w/ 2- 10 warranty & promptly sent out Adam to diagnose & repair our problem. The technician was very experienced and knowledgeable. He explained everything in a way I could understand & answered every question. He was very thorough in his repairs & examining our system to make sure it will be running well for a long while. After repairing the blower unit our system runs like brand new & is whisper quiet. Amazing A+!! Highly recommend!

My home warranty company sent American Air to my home before for service and I was happy to see them again yesterday when my AC died. Great techs — honest, thorough and really understand customer service. Will call them when we are ready to replace our systems.

American Air Heating & Cooling continues to impress us. They installed an AC and furnace at our home in July. Today, we were pleased to have Devin come to do a checkup on both of our AC units. I have never in my life seen a technician take so much time to thoroughly clean and perform an annual maintenance visit on AC units. Devin was incredibly professional, detailed and informative. We are happy we chose American Air to replace one of our units last summer and even more pleased with the great job Devin did for us today. Highly recommend!!

When Dave came on my last semi annual cleaning and inspection he highly recommended an air cleaner that was installed on the unit (I think that’s where it went). Two days after installation my daughter walked in and said “Dad your house smells great”. Thank you Dave.

I have two HVAC units and won’t trust anyone but American Heating and Air to do my maintenance and/or repairs.

Y’all! Look no further! I am so glad that I called this company for help. They were so friendly on the phone, fit me in quickly & fixed our heat/furnace problem for a more than reasonable cost. Shoutout to Thomas for being the best tech! I will sing your praises to everyone & thank you so much for the five star experience!

This company gave me a quote for replacing my heat and air. The tech showed up on time and was very informative. He also gave me a very nice booklet about American Air, it states a best price guarantee.
I ended up using another local mid-size company who's cost was 30% less.
I called American Air five times to talk about the price guarantee, the last time I spoke with anyone the owner was supposed to contact me. He never did.
From my experience American Heat and Air is a large, high-priced company who is not interested in backing up their price guarantee.