Comfort Monster Heating & Air

My 25 year old furnace finally bit the dust. I called Absolute Comfort initially as a 2nd opinion to confirm what I already knew. Shane did a thorough inspection and confirmed the heat exchanger was completely rusted and was a carbon monoxide risk. Due to the age of the furnace and the accompanying 29 year-old A/C, I decided on a full replacement. Alex Determan came out and presented 6 options that included generous discounts. I was very pleased to see the price range included the number I had in mind right in the middle. I picked a Trane system on the higher end of the spectrum. Alex got the order placed and Rob started work first thing in the morning 2 days later. Everything was working great just in time for the cold snap that came over the following weekend.

My initial impression of Absolute Comfort was formed 3 years earlier when my local business was renewing its lease. The landlord sent Absolute Comfort out to evaluate the HVAC system to determine the life of the aging system. Rather than try to sell unneeded services, the technician was to the point and provided exactly what was needed. We have dealt with so many local companies that are ALWAYS trying to upsell every time they provide a service. It was truly refreshing to deal with Absolute Comfort.

Absolute Comfort Heating & Air Conditioning replaced two HVAC units at my residence. They gave us the best price and warranty on the installation. Their experienced technicians were courteous, punctual, and provided excellent customer service. Their honesty, integrity, and quality craftsmanship exemplifies their old fashioned values!

From initial proposal to installation Absolute was excellent. Alex who provided the proposal was professional and knowledgable. The proposal and pricing was very transparent on what we were paying for (various options), where we were getting discounts/rebates and delivered via a very user friendly link/app. The install crew was led by Robert who was professional and efficient. They were respectful and didn't leave a huge mess even though the replacement unit was not in the easiest of places to work (attic with low pitch). I would definitely recommend using Absolute and plan on using them to service our units going forward. If our impression of Absolute remains as positive as it is now, we are extremely likely to use them for our other unit when necessary.

Five stars! We used Absolute Comfort to replace our HVAC units and ductwork. The sales manager (Alex) and the team that did the install were prompt, knowledgeable, and professional. They answered all of my questions and delivered a great product and service at a great price that beat all other quotes. Really appreciated the follow-up on questions and inspection. Highly recommend Absolute Comfort.

They installed brand new HVAC systems today and finished very quickly, making sure everything was tuned perfectly. The installers were so professional and very helpful, answering all my questions and cleaning up everything when they were finished. They helped me set up the thermostat and the phone app too. I had an emergency and was able to get a quote immediately for the best options (not the most expensive, but the best for what I need, explained so I could understand and make the best choice), and they even helped me with a portable unit until the new system arrived. Completely satisfied and highly recommend.

A few days ago we had a new HVAC system installed by Absolute Comfort. Alex, their Home Comfort Specialist, was prompt, courteous, and easy to work with. His price quote for the job was more reasonable than others we had received and the installation was on schedule. The crew was polite, neat, and responsive to my questions. As of now, the system is working as expected. We hope it will continue to do so for a long time.
Thank you, Absolute Comfort, for a job well done.

I had a new HVAC installed today and I am very satisfied with everything!
My initial Consultation with Alex was very professional and smooth! He did not try to bamboozle me with unnecessary sales pitches, he knew exactly what was appropriate for our house at a reasonable price too!
He ensured we were kept cool for two days till our installation date which was truly appreciated.
The installation team arrived on time as promised and finished the installation within the time frame I was told. They stayed professional and maintained social distancing!
I am very happy I decided to go with this company!
Do not hesitate to contact them for all you heating or air needs!
Abelyn.A.

Have had a great experience with Absolute Comfort. I had a new system installed March 2018 - their bid was the lowest by several hundred dollars including the longest parts and labor warranty for the system.

Alex scheduled the installation for 2 days later and installation by Robert was completely painless. Air conditioner worked perfectly until the (old ie not installed by Absolute Comfort) water pump that pumps condensation away from the system became clogged with gunk during those 90 degree days in May 2018. Alex and Robert were able to come clear the clog within ONE HOUR of my call at no charge. And again, this was on a 90 degree day so they were very busy.

I confidently recommend Absolute Comfort!

I recently decided to update my HVAC system and evaluated several local companies. I ultimately selected Absolute Comfort based not only on their competitive pricing and product line up but also based on their service. I found their employees to be punctual, thoughtful and patient.
An important factor in my decision was the time taken with me to explore my upgrade options and attendant expenses. The cost analysis was straightforward. I highly recommend Absolute.

Absolute Comfort installed 2 new Trane variable speed AC/furnace units at our residence along with new smart thermostats. They were very prompt to give estimates and to arrive for the installations. Quality of the work was top notch. Minor issues with our earlier units were corrected with the new installation at no extra cost. There was no damage to our property and they cleaned up well after completion.