Reviews (47)
Extremely reasonable price and high-quality work. No Sweat Experts (Devon) replaced our HVAC Blower motor. At one stage, the Blower unit was not mounting properly. Devon took extra time and mounted the Blower securely, and he got minor cut in the process. I have reached 3 'major' 5* companies before reaching Roy, and everyone has given a quote in $$$$. Roy and his team did this work in half of their price. They are No Sweat Experts, but they sweat out to fix the issues. I strongly recommend Roy and No Sweat Experts for any HVAC issues. They are reasonable, efficient, and honest.
If it were possible, I would give this company ZERO stars for the nightmarish encounter I had with the owner, Roy, and his abysmal customer service. My appointment was scheduled for 3:30, and at around 3:20, I reached out to Roy via text to check on the arrival of our technician. While it was understandable that the technician was running late, what followed was a series of unfortunate events that showcased the owner's true colors. During the delay, we decided to troubleshoot the issue ourselves by changing the thermostat battery, which temporarily resolved the problem. However, due to the time constraints, we couldn't cancel the appointment before the technician arrived. I must mention that the technician who came to our home was the only positive aspect of this experience - friendly, professional, and a true contrast to the owner. To my dismay, the technician informed me that, since the system was now functioning, we would be charged the visit fee of $79. Considering the circumstances, I politely requested a discount, but the technician explained that only the owner, Roy, had the authority to approve such requests. He proceeded to call Roy on the spot, and that's when things took a horrendous turn. When I kindly asked Roy if a discount could be applied since no actual service was provided, he responded in the most unprofessional and rude manner imaginable. With an unwarranted level of aggression, he forcefully and repeatedly said "nope" while emphasizing his denial. What shocked me even further was his threatening comment: "In fact, if you don't pay (which was never my intention), I will file a lien against your house, and it will cost you thousands and thousands of dollars!!" This reaction was completely inappropriate and uncalled for. I had simply asked for a discount in a polite manner, and in return, I received nothing but hostility and threats from the owner. I reluctantly handed him my payment card, all the while still in disbelief at the appalling treat
Daniel is the first AC guy that has come to our home that was honest. I highly recommend this company as their integrity is unmatched!
I cannot recommend this company, enough! The technician, that came out, was Daniel. He fixed our AC in record time! Not only that, he was very kind, courteous, and came out on a Friday night, of memorial day weekend! Daniel was very professional, on top of being a very sweet young man. I didn’t know what to expect, as we had never used this company before. This is the company you want to use! Fast , quick fix, & did not charge an arm and a leg, Daniel was so sweet, I just wanted to give him a big hug! This company,No Sweat Experts , has our family as customer for life! As I said, before, cannot recommend them more highly! Thank you so very much! Y’all are the absolute best! :)
One of my most favorite vendors in the planet they are so amazing 😍
Extremely professional and efficient installation. Roy was amazing in his communication, customer service, and overall interaction with us.
Roy and his team are the absolute best! I've used several HVAC companies over the years, but these guys are affordable, efficient, friendly, relaxed, professional, and they are truly experts. I wouldn't think of ever using ANYONE else at this point. Keep up the fantastic work y'all!
Roy was professional, and very familiar with his product and services. I would highly recommend him to service any of your HVAC systems.
I have two very old systems and am a little anxious about those units performing - if we have a summer upcoming like what we had has summer. So, I executed a maintenance plan with No Sweat Experts and the tech came in just a few days. He spent a good deal of time testing and checking everything out, and also checked the furnace and heating units. We got a thumbs on them, but they will be back to continue checking as we get closer to summer. These guys know their stuff, are timely and consistent and do it at a great price point. I can't recommend them highly enough. Call Roy Cook and No Sweat!
both heating and air units, along with ductwork
No Sweat Experts is reliable, honest, and extremely thorough. Great family on business with quality technicians.
The technician arrived when scheduled and solved the problem within 15 minutes. Very prompt and very reasonable.
Roy Cook with No Sweat Experts is amazing, as a real estate agent he’s taking care of several of my clients all who have been very happy with their service and pricing I highly recommend him and his company!
No Sweat Experts is a fantastic company. They are honest and reliable. Roy Cook is the real deal and I highly recommend for you heating and cooling needs.
Friendly, professional service. Reasonable prices and quality work. Knowledgeable techs.
Great service. Will use them again.
No Sweat Experts is awesome! I am a real estate agent and have referred them to my clients and have not been disappointed! Their customer service is spot on. They are quick to respond to calls even during the heat of the summer when they are super busy! You can't go wrong with No Sweat Experts!
Very prompt response time and onsite evaluation of issues we were experiencing with our AC unit. Adrien was right on time for both of our appointments and he diagnosed and resolved the issue efficiently. We've dealt with other AC companies in the past and we'll never use anyone other than No Sweat Experts again.
I was holding my breath a little...fully expecting that I'll have to replace my air conditioner this summer given what I know about the life of an a/c... I called No Sweat Experts for a tune up to see how much more life we can squeeze out of my unit. They did a thorough inspection and reassured me that we're looking good for now. They were honest that it still working well and they are going to keep it going as long as they can. Or if it makes more sense to replace it, then we can make that decision when the time comes. Thanks for lookin out for me Roy.
They were very professional, explained explained all my questions so I could understand. Was very impressed if you need heating and cooling assistance I highly recommend.