Reviews (27)
Maria at Frosty's treated us like friends of the family from the very first call. She navigated our home warranty, our schedule, and the holiday weekend with ease. Her suggestions were practical and valuable. Most impressively, she acted quickly on the "yes"s and didn't take the "no"s personally. Started off as strangers but ended as committed customers!
Great atmosphere, fun selection of “pub grub” in addition to the usual American fare.
Very knowledgeable, and helpful. Thank you!
The staff and technicians were courteous and attentive. The resolved multiple issues with my HVAC.
A1
After calling several companies, being put on hold, then having to call you back etc. Finally found a company that actually answers their own phone!!! My business a/c was down and they showed up within 2 hrs when other companies were giving me 2 to 3 days. They were quick, thorough, and good pricing. Will definitely keep their number for future business...home and my company!
They did a great job
Ran into Omar in my neighborhood working on another customers AC units. I asked him if I can get a business card and he promptly did and told me all about their maintenance program. It sounded great and better than my AC installers program. I called the next day and the kind lady at customer service got me set up for the next day because it was the only day I was available. She worked around my schedule and I thought that was awesome. Omar came on time and worked hard for almost 2 hours. He’s very professional and kind. He explained everything he was doing and worked hard the entire time. They have a great maintenance program. After he left, I shared Frosty’s info to my entire neighborhood via our neighborhood social media group.
They did the inspection of the air conditioner and found the problem. Reported to the home warranty company. I hope he comes back to do the repair once it’s approved.
Omar did a great job and explained to me what was going on. Ask for Omar, you won't be disappointed!
I've used this company for both a new system install that a previous company mis-installed and a couple maintenance tune ups. Omar was my technician and was professional and trustworthy. I would definitely recommend them for your HVAC services.
Omar was absolutely amazing. Very professional and took time to explain the issues to me and what could be done to better maintain the units. He is a very knowledgeable person with excellent customer service skills. He was able to fix our issue and I certainly will request that moving forward we have him help us with the units whenever necessary.
Omar is the man
We have had a great experience with Frostys! Omar has come to our house several times in the last two weeks to fix our (very old) HVAC system, and after trying everything to fix it—to no avail—he and Frostys were able to install a new HVAC system for us less than 24 hours after we requested one. They are professional, punctual, knowledgeable, caring, and friendly. We look forward to working with them for years to come.
Omar is the best a/c repair I have met so far nice work thanks
Omar 10/10 service, over achiever
Omar was great! He was very personable and kept me in the loop every step of the way! I appreciated his honesty!
easy company to work with. prompt and efficient. fixed our AC within a short window of time. awesome customer service. Omar was our tech - he was great.
My unit stopped working after changing some batteries, thinking it was an easy thermostat swap out, this should have been a quick fix. Hour tops. 6 hours later they fixed a fuse, rewired, cleaned up and left in cheery spirits. System is back up and running! So thankful! Definitely recommend!
Very responsive and quick to arrive. Very informative and truly feels like they care.