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Top Notch Heating & Cooling Reviews - 79

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rob Jones

Great Crew and Service. Mr. Reilly came to give me a quote a few weeks ago on a new boiler. He was one of 5 estimates I received. He was straight forward and gave me a great price and service. I wanted a new boiler because my old one was over 40 years old, inefficient and rusting away. Once I decided to use them, I gave Mr. Reilly a call on a Wednesday to tell him I would like to go with his quoted offer. His crew was here Friday morning the same week. His son Patrick showed up bright and early and got to work. He was a laid back guy, but professional. The guys started to show up shortly after Patrick arrived and before too long, there was lots of noise from the crew tearing out that old boiler. The new one looks great and is now safer and more efficient than my old one. They cleaned up the area and left it cleaner than they found it. We gave it a test run for a while during their time here and all fired up well and it indeed works. I'm glad I did this in the spring vs waiting till winter to get a new boiler. I'm confident that this will provide reliable, safe heat for my house for years to come.

I would certainly recommend Top Notch Heating and Cooling to anyone. Mr. Reilly has lots of experience and he employs a good set of men to maintain his companies name. I couldn't have asked for a better experience. I thought his price was more than fair and the service was better than I thought I would get. I believe I made a good choice going with this company and will certainly use them for all future heating and cooling needs. I'll also recommend them to anyone I know that is looking for heating and cooling contractors. Thanks Top Notch!

Rainie Uselton

by far.. the worst co. ive ever dealt with. They left me without a working furnace. At the time the furnace was only 10 yrs old. Ive been living with space heaters for the last 4 years. They wanted 8,000 for a new furnace.. claiming the chimney had collapsed and they had to re-route venting. This was FALSE. Now Ive called another service who will turn my furnace back on for just a service fee charge.

Alex Citerone

Bill and the rest of the Top Notch team provided a great service for our home. When we called him out to get a quote for replacing our old furnace and adding central A/C, Bill was very informative and helped us decide what kind of system would get us the most bang for our buck. His team was able to start the install VERY quickly. We gave him the notice to proceed on a Friday and the crew was on site by the next Tuesday. Other contractors we called were looking at 2-3 weeks' lead time at a minimum. The Top Notch crew had removed the old furnace and installed the new A/C, furnace, premium air filter, bypass humidifier, and Ecobee smart thermostat all within a day and a half. The only reason they didn't finish on Day 1 was because of some challenging duct work they needed to accommodate.

After the crew finished, we were given a tutorial of how to use the Ecobee and how to maintain our system to ensure it lasts a long time!

Thanks again to Bill, Patrick, and the rest of the crew! We are very satisfied with our new HVAC system and would definitely recommend this contractor to do a Top Notch job on other people's homes.

Andrew Dobies

Bill and his team were easy to work with. All were pleasant, professional and efficient. Patrick and Chris came to our house to install an AC unit. AC is working great and they installed google thermostat too.
Bill did a great job educating me on the issue with our AC and options to fix it. Very upfront and honest. Would highly recommend.

Ran Carpenter

Appointment window was set and service tech showed up at the beginning of the time frame. Very professional and knowledgeable. Had the system running again in less than 1 hour. The cost was very reasonable. I would recommend this company for any HVAC maintenance/service.

Jason Luckey

Four words come to mind from my experience working with Billy Rielly, the owner of Top Notch Hearting and Air: Offensive, Hot-Headed, Foul-Mouthed and Unprofessional. I was shocked when I received a verbal tongue lashing over a disagreement by such a classless individual.

Our disagreement was sparked by an employee of Top Notch entering the job-site without permission. Mistakes were made in the past by this employee and I personally wanted to be on-site to avoid another costly mistake being made.

This disagreement has now progressed into Billy’s lack of accountability. The Furnace and Condensation Pump recently installed by Billy is not pumping and leaking water on to my basement floor. I understand issues sometimes arise when firing up a new furnace for the first time however I’ve been reaching out to Billy for over a month with no response to remedy his mistake. Billy’s lack of concern for this issue is very discouraging and should be a red flag to any homeowner or investor purchasing HVAC systems from Top Notch Heating and Air.

Stefanie

Bill helped us to assess our boiler and heating system in our new (old) house. He was extremely knowledgeable, experienced and was willing to explain everything to me and address all of our questions, which I really appreciated! Bill was generous with his time and expertise - even though we decided to hold off on the project he didn't charge us anything for the consultation. We would absolutely contact Top Notch again for any future projects or repairs.

Kathleen Donegall

Had Top Notch to our house today to install a new furnace and AC unit. Dealt directly with Bill and he was great to work with. Fantastic job! The installation looks great. Bill answered any questions we had and really made picking the new furnace and AC easy. They did a great job cleaning up after the install. I even saw Bill looking the finished job up and down to ensure quality. Oh, and anything you read about pricing, Bill gave us the highest grade Goodman furnace and AC at great prices. Less than what some competitors were trying to charge me for lower grade models.

Carla Barvinchak

On one of the coldest days our furnace decided to stop working. I looked around for a heating repair and read the reviews so I decided to give them a try. It was after 6pm when I called and a little over an hour the repair man was here. He replaced our pressure valve with a part he had with him and we were up and furnace working great in 20 minutes. Parts, after hours, emergency call, repair and friendly service was $205. I wish I remembered our repair persons name as he was great. He even left the old part here. (Which as you know some will repair good parts and take them and charge for items not needed.) Amy husband is handy so prior to calling we of course YouTubed how to repair, had a few ideas of what it could be. I called figuring if I purchased the 3 parts my husband could fix it, Needless to say no where even had the parts so I was so happy they had the Goodman furnace parts on the van. I cannot say enough good about our experience. Thank you for your speedy service will definitely use them again.

Maria Frollo

Bill from Top Notch has always returned my calls promptly, always scheduled same-day service and was always polite and professional. Over the past few years he installed a new furnace for me and a new air conditioning system. I have used him many times (at least 6 or 7) and have had great experiences each time. He is honest and reasonably priced. Highly recommended. Thanks Bill!

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