Dan's Top Notch Heating & Cooling

I want to thank Cody DeVault, the estimator, for all his help. He saved me a lot of money. He knew what system I needed and did a great job. The installers, Noah and Terry, were very professional, friendly, and put up with my 5 pound guard dog. They were fast and really great. I would recommend them to anyone who needs heat/ac work done..

The AC Repair Contractor Ray had come on time, repaired the problem to my h vac and ac control box at my house. Professional at what he does, very detailed oriented, and friendly. My family says thank you Ray.

P.S.
Better give this man a raise.

I have tried Dan's twice. The 1st. The tech broke something and told me it was like that. Don't lie just say you broke it. It took a few phone calls but it did get fixed. I blame the tech not the company and was years ago. My heat quit on the coldest day. I needed a part. I knew what I needed so I stopped by. I was just looking for some help or even pointed in the right direction. What a wast of time. Four guys in the office and non willing to even give me the time of day. I would have paid anything to get my heat working again. You know the part I needed and where to get it. I did not. They said they did not sell parts over the counter. OK. Told them I was just trying to get heat. I ask them if you had any emergency appointments and would pay what ever. 1 guy pipes up with out even looking at the schedule sometime in mid Feb. I do service work also. I would never leave a customer without giving them opitons. All I wanted was a little advice. 4 guys talking about what they are going to do over the long weekend could not be bothered. I did find someone to help and have heat now. I will never waste my time with Dan's top notch.

We hired this company to service our HVAC system. A technician came out less than a year ago to perform maintenance on our system. We were having no problems but we wanted to sign up with a local company so we would receive priority when things did go wrong. Our furnace broke Christmas Eve. We left messages. We received no reply. When my husband called Dan's on the 26th of December the woman my husband talked to told him to call someone else. Abysmal customer service.

We understand that there was some horrible weather. There may be circumstances that we are unaware of.

We did call someone else. They came Wednesday December 27th. We now have a service agreement with that same company.

Sean and Terry were delightful service technicians. They were professional, friendly, respectful, and great with my two little "ankle biters" who wanted to be a part of everything the men were doing. Their work was efficient, they clearly knew what they were doing and they left everything neat and tidy as they exited. Highly recommend this group. They represented loyalty to their company and were very customer service oriented.

Dan's HVAC staff and technicians are outstanding. The service, skills and personnel are exceptional. Had a furnace 'mother board' electronics go bad, the problem diagnosed and fixed professionally by Kyle at a price that was half the bid from another company and twice the value!!!!! Happy to support a local business. Everyone should. Love Dan's! Kayt and Pat Lambert

Appreciate very much the two Daikin ductless heating and cooling products. Installed in 2014 and have reduced my heating bills by half AND provided missing air conditioning for warm weather.
I have only had three maintenance services in 7 years ( my bad) and will switch to annual because these products and Dan’s have served me well and I should treat the products respectfully as well.
Service on April 21, 2021 was performed capably and professionally by Kyle H. He was friendly and very thorough. He explained some issues I was having which were my doing. He meticulously cleaned around him and was concerned about dust which occurred because I didn’t clean the filters regularly enough. The units are performing beautifully now. Thank you, Kyle H and Dan’s’ Top Notch Heating &
& Cooling.
Milton Jones

I don't remember the last time a service provider exceeded my expectations, but Mike from Dan's Top Notch Heating and Cooling accomplished just that.

From start to finish, my experience with Dan's was excellent. The person I spoke to on the phone was friendly and arranged an appointment for the following day in a timeframe compatible with my schedule. I was told exactly how much the service would cost and was assured that any additional cost would be discussed before additional services were performed.

Mike showed up on time, and was very professional. He took the time to gather information, and make sure he understood our concerns. Answering all my many questions about how everything operated, and providing answers I could understand, keeping things clear and simple.

By the time he left, my system was working beautifully, and I felt confident that I would be able to maintain the system moving forward.

Additionally, when asked how he felt about working for Dan's, Mike said he wished he'd found them earlier in his 38 year career. He said they take good care of their people, and he is very happy there. That's the kind of company I'm glad to support.

TL;DR: Great service, great experience, wholeheartedly recommend, and will be calling again for future needs.

Our furnace/ac system is one year old. It was also installed by Dan's Top Notch. (We love it, by the way!) Today we had our yearly service call with Kyle. Kyle arrived promptly and did a very thorough check of both systems, as well as cleaning any needed parts and changed the old filter (ours is a once a year type). He also gave me some helpful maintenance tips. He was friendly and professional. I'd definitely recommend Dan's Top Notch for service and for repair and/or replacement equipment.

Dan's Top Notch is a very good company and has a fantastic and courteous service.

The people I spoke with were friendly and helped arrange an appointment to have new duckless heat pump installed in my home in a time frame that worked with my schedule.

Brian and Sean were very professional and did a excellence job at installing it. Brian specially had answered many questions I had about heat pumps...Thank you. I love how it looks. And even more how it made my home more comfortable.

I would use this company again