Craft Heating Co

Craft was so polite and so fast. Our furnace stopped working. We called and they came out the next day and had the problem fixed very quickly. They were very reasonable and friendly.

Thank you so much

Technician did not show up for appointment because they had me down for the wrong day. This was the second miscommunication in a week. I decided to contact another HVAC company instead so I cannot comment on their actual work.

Pros: Their appointment fee was relatively cheap ($84) compared to other companies.
Cons: Major communication issues with their scheduler/dispatch.

Called and they came out right away. They diagnosed the problem quick. My lines were frozen up. Had to add Freon they charge me $580 just to add it. I think I over paid but what can I do. Service is good but expensive.

Professional, friendly and competent are the words I would use to describe the work Craft heating did for us. The technicians were friendly and interaction with the company was painless. It was an excellent experience all around.

We had a complete heating and cooling system installed. From the moment they opened the back of the truck to the time they finished such professionalism! Everything was explained and care was taken with property. Can't say enough good things about this experience.

Service was prompt but just for showing up they charge a minimum of $99! The mechanic didn’t diagnose the problem completely and left without proper guidance.

I think they are honest.. ac tune up is saving me huge on my electric bill! I highly recommend them and Don, the tech who came to work on my system.

Craft services my commercial building. Today I needed work at my home. Luke arrived within an hour. Polite and courteous. Diagnosed the issue with a Mitsubishi mini split and corrected it quickly.

Having dealt with Jim D and everyone at Craft for the last 20 years, this last time they went above and beyond my expectations.

My moms A/C died - 25 year old R22 system (illegal as of next year) they needed to install a new system. My mom is 85 years old and was already complaining about the heat (90°F and humid Monday).
They gave me a price and asking when, and already knew my mom was uncomfortable, said they would reschedule some jobs to make her first thing Tuesday! Awesome!
Then they said it would be all day , but said it went so well, her A/C was turned on by 2pm!
Job was neatly done, all holes sealed neatly through foundation, all debris and old equipment hauled away.

Thank you for being there for my mom.
Bill & Melisa McNabb

Above and beyond service! Tried another warranty service first and they were nothing compared to Craft with their great service, personal touch, and experienced staff.